Remote Workforce Analyst: Scheduling & Forecasting
$48.3k - $77.3kSouthern New Hampshire University
Houston, TX
- Remote job
Southern New Hampshire University is seeking a Workforce Analyst to optimize contact center operations. This remote position requires telephony or call center experience, along with knowledge of workforce management systems. Responsibilities include managing schedules, analyzing performance data, and collaborating with leadership to enhance service delivery. Ideal candidates will have a high school diploma or GED, solid analytical skills, and proficiency in tools like Excel and PowerBI. The position offers a compensation range of $48,301 - $77,296 annually with exceptional benefits. #J-18808-Ljbffr Southern New Hampshire University
Vacancy posted 4 days ago
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