Bilingual Customer Support Specialist (Spanish/English)

Wayfair in Hartford, CT seeks a bilingual Spanish–English customer support specialist who will assist customers by phone, chat, and email regarding deliveries, damages, returns, replacements, assembly, and order status.

You will resolve issues on first contact with strong problem-solving, maintain a fast-paced workload of 50–60 calls per shift, and contribute to system or process improvements while continually expanding technical proficiency.