General Manager

General Manager

We are seeking a results-driven, highly autonomous General Manager to oversee daily operations, staff, and customer satisfaction for our premier residential cleaning company serving the Allen and McKinney area.

This position offers significant independence and strategic ownership. As our General Manager, you will spend approximately two-thirds of your time directing office workflow, staff development, and recruiting, and one-third of your time in the field conducting in-home client estimates and quality control checks.

Quick Facts

• Location: Allen, TX
  
  
• Schedule: Monday - Friday, day shift (approx. 45-48 hours/week)
  
• Pay: $70,000 - $80,000 base salary + 10%-15% bonus potential
  
• Position Type: Full-time, Direct Hire

Why You'll Like This Job

• High Autonomy: Direct overall business operations with room for strategic leadership and change management.
  
• Balanced Schedule: Enjoy a standard Monday-Friday workweek with no weekend shifts required.
  
• Growth & Support: Comprehensive franchise-backed training, clear career upside, and performance bonuses.
  
• Great Benefits: 401(k) with company match, paid time off, holiday pay, and access to a shared company vehicle for field travel.

What You'll Do

• Operational Leadership: Drive process adherence, manage daily workflow, and implement continuous improvements across operations, efficiency, quality, and financial goals.
  
• Team Management & Development: Lead, motivate, and mentor field service teams and office staff; oversee new hire onboarding and team training.
  
• Talent Acquisition: Manage candidate screening, interviewing, and hiring to maintain optimal staffing levels.
  
• Sales & Client Procurement: Conduct in-home sales estimates to acquire new clients and drive overall revenue growth.
  
• Quality Assurance & Problem Resolution: Perform field quality audits and resolve executive-level client or employee concerns to maintain low turnover and high customer retention.

What You Need

• Language: Bilingual fluency in English and Spanish is required.
  
• Experience: 5+ years of experience in operations, financial management, and personnel leadership (hiring, supervision, performance evaluation).
  
• Leadership Capabilities: Proven ability to self-manage, make sound independent decisions, and execute strategic organizational change.
  
• Technical Skills: Strong proficiency with office computers, management software, and multi-tasking in a fast-paced environment.
  
• Education: College degree or equivalent professional leadership experience.
  
• Field Mobility: Valid driver's license and willingness to conduct local field visits for customer estimates and quality audits.

Nice to Have

• Experience managing operations within the service, hospitality, hotel, or residential services industry.

Compensation / Pay Rate (Up to): $70,000.00 - $80,000.00