Construction Operations Manager

Position Summary Oversees all aspects of new home construction and delivery nationwide. Leads a 6‑7 person team responsible for home design, general contractor procurement, construction management, warranty support, and budget development and management. Works with the Land Operations Manager, Veteran Support Manager, and Corporate Sponsorship Account Manager to ensure smooth progression of home builds. The position requires working in the Taunton, MA office at least two days per week. After 90 days, a hybrid schedule is available, with approximately 50% of the time in the office and 50% remote, provided the role and responsibilities support such an arrangement. Essential Duties and Responsibilities Responsible for General Contractor (GC) Procurement, Construction Management and House Plan Development. Coordinates with other sections and departments to ensure that all procedures and policies are adhered to and that all goals and objectives are met. Coordinate with the Land Operations Manager, Veteran Support Manager and the Corporate Sponsorship Account Manager to ensure smooth progression of home builds to stay within schedule and cost without sacrificing quality. Work with Contract Specialist to interview all General Contractors, negotiate terms and award all contracts within budget. Review all contracts with builders for scope, schedule, standards, and cost. Manage the Construction Management team to ensure that all jobs stay on schedule and budget, and satisfy all quality standards, including Specially Adapted Housing (SAH) and VA compliance, Energy Star certification standards, and proper close‑out. Review and negotiate construction change orders within approval authority. Coordinate the scheduling of all event dates with Community Engagement and Veteran Support teams. Drive construction to project completion in order to meet event dates. Facilitate the smooth transition between Land and Construction teams when new land parcels are purchased. Manage work schedules to accomplish tasks concurrently where feasible. Manage the Architectural Drafter to ensure that all plan modifications are approved, implemented and tracked, and that all plans requests are properly prioritized. Develop and manage multi‑year construction budgets. Develop and implement cost controls to minimize costs. Vet GC nominated value engineering proposals. Provide weekly reporting and projections as needed. Maintain strong working relationships with all team members (internal and external) and resolve all issues and conflicts as necessary. Provide technical assistance and support to the Veteran Support team, and manage the Warranty CM in resolution of warranty issues and claims. Coordinate with the Corporate Sponsorship team to manage material logistics and new products considered for use in an HFOT home. Ensure smooth integration of corporate sponsor products into build schedules. Facilitate open dialogue and exchange of ideas and best practices with Construction Managers and HFOT leadership. Conduct reviews with all General Contractors at the completion of every project to identify and implement best practices and systemic areas for improvement. Guide, train and mentor all team members. Review and fully understand all Construction Operations SOPs, and publish modifications and enhancements as necessary. Continually engage in position relevant self‑education/skills improvement. Other duties as required. Qualifications Compatibility with the HFOT culture: dedication, loyalty, and cohesion within a skilled, versatile leadership team focused on excellence and ethical conduct. High competency in residential home building, land development, contract negotiations, relationship management, conflict resolution, organization, and problem solving. Bachelor’s degree in Construction Management, Engineering, Business or equivalent education, plus a minimum of 10 years of residential construction experience. General construction experience may be considered in lieu. Minimum five years of experience leading teams, departments or organizations. Experience successfully managing multiple projects across a broad geographic area preferred. Ability to work under pressure and coordinate numerous activities and groups of people to maximize effectiveness and efficiency. Must be able to handle multiple and changing priorities with a positive, professional, flexible “can‑do” attitude. Superb oral and written communication skills. Self‑starter and creative problem solver. Outstanding attention to detail. Advanced experience using Microsoft Office Suite (Project, Excel, Word, PowerPoint, Outlook, Project and Internet Explorer) and various database applications. Must be able to travel nationwide to inspect construction projects. Working Conditions and Physical Effort Work is generally performed in a typical interior/office environment. The physical demands include lifting objects weighing at least 25 lbs., sitting for long periods, and repetitive wrist and hand motions involved in sorting and handling documents. Reaching with hands and arms is regularly required. Specific vision abilities required include close vision and color vision. Employees will constantly have close visual contact with a computer. Occasional travel required, including weekends and evenings. Salary $103,700 to $140,300 Job Benefits Full‑time employees receive medical and dental plans, a 401(k) plan with employer match, paid holidays, vacation/sick time, life insurance, disability insurance and company apparel. HFOT contributes up to 80% of full‑time employees’ medical and dental premium costs. After 90 days of employment, a flexible work schedule is available, with approximately half the time in the office and half remote. Company Profile Location: 6 Main Street, Taunton, MA 02780 Web Site: Equal Opportunity Employer Homes For Our Troops, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to sex, pregnancy, gender identity, sexual orientation, parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or any other status protected by law. #J-18808-Ljbffr Homes for Our Troops, Inc.