System Administrator

Systems AdministratorWe are seeking a highly motivated and customer-focused Systems Administrator to support and maintain the Company's enterprise physical security and surveillance infrastructure. The Systems Administrator will be responsible for the administration, maintenance, optimization, and support of Pro-Watch Access Control Systems, Genetec Security Center, ChangeGear SQL databases, enterprise camera/video surveillance systems, and Windows server infrastructure.Systems Administrator ResponsibilitiesAdminister and maintain Client Pro-Watch access control servers and associated hardware.Support and manage Genetec Security Center servers, video management systems, and camera integrations.Maintain and optimize ChangeGear SQL databases, including performance, availability, backup, and recovery.Serve as the subject matter expert for enterprise IP camera systems, video recording platforms, storage systems, and surveillance infrastructure.Troubleshoot access control, surveillance, server, and database-related incidents.Coordinate hardware and software upgrades for physical security systems and supporting infrastructure.Monitor system health, performance, capacity, and availability.Perform system patching, firmware upgrades, security updates, and vulnerability remediation.Develop and maintain disaster recovery and business continuity procedures.Create and maintain technical documentation, system diagrams, operating procedures, and support guides.Provide on-call and emergency support for critical physical security and surveillance systems.Collaborate with cybersecurity, networking, facilities, and operations teams.Systems Administrator Required Technical SkillsClient Pro-Watch Access Control AdministrationGenetec Security Center administration and supportIP camera systems, video encoders, NVRs, DVRs, and enterprise video storage solutionsCard access systems, badge management, door controllers, and physical security integrationsWindows Server and desktop operating systemsActive Directory, Group Policy, and domain servicesMicrosoft SQL Server administration and maintenanceDHCP, DNS, routing, firewall technologies, VLANs, and IP networkingAccess Control Lists, encryption, authentication and authorization, and system hardeningSystem health monitoring, performance analysis, capacity planning, and optimizationScripting and automation experience, with PowerShell preferredReporting and technical documentation developmentSystems Administrator QualificationsBachelor's Degree in Information Technology, Computer Science, Engineering, or related discipline preferred.Minimum 8 years of Information Technology experience supporting enterprise server environments and critical infrastructure systems.Experience supporting physical security systems, access control platforms, video management systems, or related operational technology environments strongly preferred.Strong troubleshooting and problem-solving skills.Excellent verbal and written communication skills.Strong customer service mindset with experience providing end-user support.Well-organized, detail-oriented, and capable of managing multiple priorities while meeting deadlines.Demonstrated ability to make sound technical and business decisions.Systems Administrator Additional RequirementsAbility to lift and transport server, network, and security system equipment when required.Ability to provide after-hours, on-call support for critical systems.Willingness to work overtime and flexible hours to support scheduled maintenance and emergency response activities.Ability to travel to Company locations as necessary.Valid driver's license required.Ability to successfully pass a NERC CIP Personnel Risk Assessment Background Check.Systems Administrator Work LocationThis position is fully onsite, five days per week.