Business Operations Control Analyst

Job Title Americo is hiring a full‑time Business Operations Control Analyst to join our expanding team. Hours: Monday – Friday, 8:00 AM – 5:00 PM, on site at our downtown Kansas City, MO office. Job Summary This individual contributor position reduces risk, regulatory fines, possible litigation and reputation risks through Operations audits, projects, and oversight. Additionally, the role assists in the remediation, validation and monitoring of compliance and third‑party issues throughout Operations. Key Responsibilities Assist in a variety of projects, audits, mailings, and one‑off tasks assigned by leadership. Compile and review data of Operations processes to compare to state guidelines. Research issues and obtain documentation as necessary, working across all levels of the organization. Utilize existing reports to obtain information and effectively present information to management. Assist with other Operations‑wide projects. Required Qualifications High School Diploma or GED required. 3–5 years of related work experience. Experience reviewing, researching, or resolving operational issues, including the ability to document findings clearly and accurately. Ability to analyze information, identify trends or discrepancies, and support recommendations using available data or documentation. Proficiency in Microsoft Excel: sorting/filtering data, using basic formulas, preparing and organizing information for review or reporting, VLOOKUP/XLOOKUP, and data validation. Strong written and verbal communication skills, with the ability to interact professionally with team members, business partners, and leadership. Ability to manage multiple priorities, stay organized, and meet deadlines in a collaborative work environment. Experience participating in cross‑functional projects, audits, compliance reviews, quality assurance reviews, or process improvement initiatives. Preferred Qualifications Associate’s or Bachelor’s degree in Business, Finance, Accounting, Insurance, Risk Management, or a related field. Work experience in insurance operations, life insurance, compliance, audit, quality assurance, risk management, business support, or process review. Working knowledge of life insurance products, operational processes, regulatory requirements, or procedural compliance. Experience reviewing operational processes, identifying gaps or risks, and recommending process improvements. Compensation and Benefits Our competitive pay and robust bonus program, offered to all associates, will make you feel valued. We prepare you for success with a comprehensive, paid training program. Additionally, our Talent Development team creates various development opportunities for associates at every stage of their careers. We value work‑life balance with our generous paid time off; you begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays! We also support new parents with a maternity and parental leave program, along with paid STD and LTD. We are committed to your health and are pleased to offer flexible benefits designed to support you and your family, with high quality coverage and meaningful company contributions. Benefits include PPO and HDHP medical plan options with HSA and FSA eligibility, along with dental and vision coverage. Additionally, we provide company‑paid life insurance, disability coverage, a confidential EAP, a wellness program, comprehensive health resources, corporate fitness discounts, and a 401(k) plan with employer matching. Americo offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education. #J-18808-Ljbffr Americo Financial Life and Annuity