Client Account Manager - Experiences

Pacific Journey Consulting

Job Description

We are seeking motivated and detail-oriented individuals to join our team as Client Account Managers – Experiences . This fully remote position involves supporting clients with planning and booking travel experiences, while working closely with a professional team and reporting to a team lead.

Key Responsibilities

Plan, research, and coordinate tailored travel itineraries for clients.
Assess client preferences, requirements, and budgets to recommend the most suitable options.
Book travel services including flights, hotels, transport, cruises, and tours.
Provide professional client support before, during, and after travel.
Address and resolve client queries or issues in a timely and professional manner.
Take part in ongoing training, professional development, and supplier webinars to remain current in the industry.
Collaborate with colleagues and partners to ensure a high standard of service delivery.

Qualifications

Strong communication skills, both written and verbal.
Reliable internet connection and access to a computer or smartphone.
Background in hospitality, customer service, or sales is advantageous but not required.
Personal travel experience is valued but not essential.

What We Offer

Comprehensive training and continuous professional development
Remote working with flexible part-time or full-time schedules
Opportunities for career progression within the travel industry
Access to exclusive industry benefits and travel perks

Apply

Vacancy posted 2 days ago

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