Front Desk Associate

Benefits: Employee discounts Health insurance Paid time off Nobile Shoes, the Treasure Coast’s largest comfort footwear destination, is seeking a customer-focused, organized, and upbeat Front Desk Associate to be the face of our store. This hybrid role blends the energy of retail with the professionalism of an administrative front office position. Whether you come from an office environment or have retail experience, this role offers a rewarding opportunity to support customers in a comfortable, service-first setting. Bonus if you have experience with medical paperwork or insurance—we’ll train the rest! What You’ll Do: Welcome guests with a warm and friendly attitude as they walk in or call. Manage incoming phone calls and respond to customer inquiries. Schedule follow-up appointments and track service timelines. Process shoe repairs and communicate with the repair department. Operate the register—handle transactions accurately (cash, credit, insurance). Support shoe fittings and make product suggestions based on customer needs. Maintain a clean and professional front desk area. Assist with basic healthcare documentation. Ensure a seamless, high-quality customer experience from start to finish. What We’re Looking For: Bilingual in English and Spanish (preferred). Prior experience in customer service, retail, or front desk/administrative roles. Familiarity with healthcare, insurance, or scheduling systems is a plus. Excellent communication and organizational skills. Comfortable using a register and handling payment transactions. Strong multitasker with a professional and friendly attitude. Physical Requirements: Walking, standing, stooping, kneeling, pushing, pulling as needed during your shift. Why Work With Us? We’re a family-run business established in 1964, known for our quality service, loyal customers, and trusted reputation in the community. Be a part of something meaningful and help customers find comfort and confidence every day. Job Type: Full-time Benefits: Employee discount Paid training Shift: 8 hour shift Day shift Education: High school or equivalent (Required) Experience: Medical scheduling: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Spanish (Preferred) Location: Stuart, FL 34994 (Preferred) Ability to Commute: Stuart, FL 34994 (Preferred) Work Location: In person #J-18808-Ljbffr A&D Shoes INC