Firearms Training Program Coordinator

Job Description

Job Description

Summary

Welcome to our Maxon Shooter’s Supplies & Indoor Range job posting, we are currently looking to hire more great people for our instructor team right now! We have been a pillar of the firearms community around Chicago since 1953 and we consider it our mission to grow, broaden, and expand OUR community. We want to be THE place to experience the world of shooting sports, and we want your help to make it the best experience possible for every customer! Being the firearms training program coordinator is not just about teaching people how to shoot, although that is one of the primary roles. A big part of instructing is also about encouraging customers to come back! Providing safety focused, patient, and encouraging lessons help create a positive atmosphere for learning and hopefully creates a repeat customer too. As the firearms training program coordinator you will manage the cadre of firearms instructors on staff and the formal classes that Maxon offers. The main reason people come to us is to use our indoor shooting range, so a big part of instruction is helping students find the right firearms and accessories that will work best for them. The personal relationships you form in this community can be very rewarding, so keep on reading if this sounds like a fun and interesting career for you!

Responsibilities and Duties

• Manage the cadre of firearms instructors on Maxon staff.
• Administer/manage the full training catalog offered by Maxon
• Provide reports and metrics on the success of the training program
• Respond to customer questions and issues regarding private instruction and formal classes
• Input all class information into Maxon calendar and work with marketing department on enhancing class sign-ups
• Provide outstanding customer service to our customers by always greeting them in a friendly manner, and making them feel welcome.
• Provide safety training and basic shooting fundamentals to our diverse and growing customer base.  
• Assist customers in making purchasing decisions based on identifying and evaluating their individual needs, and effectively closing sales.
• Serve as Range Safety Officer (RSO) at times and ensure safety on the range by observing all users and respectfully, but immediately, stopping any actions that violate Maxon Shooter’s Supplies Range Safety Rules & Procedures.
• Follow proper protocols for checking customers in to and out of the shooting range.

Qualifications & Skills

• HS diploma or equivalent.
• 3-5 years of firearms instruction experience preferred.
• Excellent interpersonal and verbal communication skills:
  • Personable
  • Reliable
  • Knowledgeable
  • Great Communicator
  • Understand the Value of Reputation
• Be well versed in all types of firearm actions (semi-auto, revolver, lever action, pump action, DA/SA, SAO, etc) including all platforms of pistols, rifles, and shotguns.
• Flexibility in work schedule needed to include potential evenings and weekends.
• Must be at least 21 years of age and possess a valid Firearm Owner’s Identification Card (FOID)
• Must possess a concealed carry permit and an Instructor Certification from either the NRA or USCCA or equivalent.

Physical Requirements:

• Extended periods of standing.
• Lifting and/or pushing objects up to 40 lbs. 
• Working on a ladder at heights of up to 10 feet.

Benefits and Perks

• Administrative work - $17.50-20 per hour
• Instruction work - $35-50 per hour 
• Paid time off according to the IL pto law
• A paid day off every year on your birthday
• Option to join group health insurance
• Option to purchase disability insurance and other Aflac plans
• Unlimited use of the ranges on your off time
• Substantial employee discounts on firearms and accessories
• Bonus incentives for sales challenges, class sign ups, positive reviews, up selling, and more.

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