Drayage Dispatcher

Job Description

Job Description

Description:

• Schedule containers for pickup and delivery.
• Check truck drivers in and out of the yard while assigning loads in order of importance.
• Administer and process paperwork for drivers.
• Input data into a yard management system.
• Communicate with customers to arrange shipments to be picked up and delivered.
• Alter routes daily as dictated by customer requests and shipment arrangements.
• Solve problems with the port and shipping lines if drivers have trouble retrieving containers.
• Communicate with dock personnel about the live loading and unloading for OTR trucks.
• Coordinate and manage the most efficient loads to remain cost-effective.
• Monitor drivers' productivity and motivate them to be efficient.

• Proficiency in Microsoft Office programs, specifically Outlook, Excel and Teams
• Experience with GPS monitoring programs.
• Knowledge and experience with trucking dispatch.
• Ability to communicate efficiently with drivers and team members.
• Familiarity with terminal websites.
• Prior trucking experience.
• Knowledge of Department of Transportation rules and regulations.
• Ability to multi-task and follow directions effectively.
• Punctuality and Reliability is expected and required.
• Ability to work in a fast-paced environment.