Service Manager - Field Tech

Job Description

Job Description

Overview:

• Service Manager position is available to lead activities of a team of field service technicians.
• The technicians provide service for commercial dish machines & chemical dispensers as part of the Service Division of a well-established manufacturer of cleaning chemicals.
• The position requires travel mainly within Texas and sometimes to neighboring states.
• The position offers stable, full-time, long-term employment with the opportunity for advancement.

Qualifications:

• Minimum 10 years of service experience.
• Technical knowledge of commercial dish machines is an important asset.
• Must have electrical, mechanical and plumbing knowledge.
• Team oriented.
• Sales experience is an asset.
• Strong English grammar, math and computer skills.
• Good communication skills.
• Ability to communicate in Spanish is a plus.
• Bachelor’s degree is an asset.

Responsibilities & Goals:

• Increase overall service level.
• Manage and mentor an existing team of field service technicians.
• Improve route and work efficiencies.
• Provide continuous training to improve technician knowledge and effectiveness.
• Recruit and train more service technicians as needed.