Director, Clinical Science, Cronos

Director – Clinical Science, Cronos

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences and healthcare industries. Powered by IQVIA Connected Intelligence™, the company brings together high-quality healthcare data, healthcare-grade AI, advanced analytics, and deep domain expertise to help customers accelerate innovation, improve patient outcomes, and advance population health worldwide. With a global workforce operating across more than 100 countries, IQVIA is committed to driving smarter healthcare for everyone, everywhere.

Cronos is IQVIA's global clinical outcome assessment and rater services business within the Patient-Centered Solutions and Connected Technologies (PACT) business, providing scientifically rigorous rater training, certification, monitoring, and data quality oversight to improve endpoint reliability in clinical trials. Cronos combines deep clinical and scientific expertise with advanced clinical analytics, proprietary technology platforms and scalable global delivery models to support a broad range of therapeutic areas, partnering flexibly with sponsors, IQVIA CRO teams, and external CROs to reduce variability, prevent measurement risk, and enable more conclusive clinical research outcomes.

To support our clients and uphold the strong reputation Cronos has built for scientific rigor and delivery excellence, we are committed to recruiting, developing, and supporting driven individuals with a combination of clinical, operational, and problem-solving skills relevant to clinical outcome assessment and rater services. Joining Cronos offers a rewarding and progressive career in patient-focused clinical research, with opportunities to work on complex, high-impact studies across multiple geographies. Team members play a hands-on role in shaping, delivering, and continuously improving solutions that enhance data quality and endpoint reliability. We operate in a truly global, collaborative, and inclusive environment that emphasizes learning, professional growth, and shared success.

Role & Responsibilities

The Cronos Clinical Science team provides scientific oversight and expertise to ensure the quality, consistency, and reliability of clinical outcome assessment data in global clinical trials. The team supports rater training and calibration, reviews assessment data, identifies and addresses measurement risk, and partners closely with Study Operations and Technology to promote standardized administration, regulatory compliance, and high-quality endpoints across studies.

As a Director in the Cronos Clinical Science team, your responsibilities will include:

• Oversee an assigned portfolio of projects.
• Lead teams of highly trained clinicians and mentor junior team members.
• Supervise and support quality control processes and clinical deliverables, serving as a point of escalation.
• Ensure Clinical Team escalations are managed appropriately and in consultation with other departments when needed.
• Build and maintain effective relationships with sponsor teams, including attending regular sponsor meetings as required.
• Attend and present at Investigators' Meetings, as assigned.
• Review study protocols and provide clinical feedback as appropriate.
• Develop methodologies to support study-specific objectives.
• Collaborate and build relationships with cross-functional teams in a matrix organization.
• Use expertise to propose novel initiatives and process efficiencies, driving process improvement and related activities.
• Take ownership of designated processes and/or services.
• Identify and present issues and trends in study data.
• Provide feedback to clinical trial raters via calls and/or emails, as required.
• Develop intervention methodologies and supporting materials.
• Communicate directly with external vendors and clients, as required.
• Develop and maintain Standard Operating Procedures and Work Instructions.
• Communicate Clinical Department and assigned service/product metrics effectively to the Head of Clinical Science, as required.
• Perform data preparation activities—including cleaning, transformation, and validation—and conduct data analytics tasks appropriate to experience level.
• Use MS Office (Word, Excel, Outlook, PowerPoint) and SharePoint proficiently to execute job tasks.
• Support business development efforts in areas of expertise, including scales, indications, and Cronos services.
• Contribute to thought leadership (e.g., generating research topics, writing, conference presentations, ad hoc research projects).
• Serve as a member of the Clinical Leadership Team.
• Participate in special projects and initiatives, as assigned.
• Perform other duties, as assigned.

About You

Candidates interested in joining the team should have:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Proven problem-solving skills.
• A self-starting mind-set with excellent team-based interpersonal skills with the ability to work independently with the full spectrum of our people.
• Strong computer skills and proficiency with Microsoft Office applications, including intermediate proficiency in Microsoft Excel required. Experience with PowerBI a plus.
• Ability to build strong business relationships and influence key stakeholders at all levels within the organization.
• Ability to rapidly assimilate multiple types of information from a variety of sources for effective decision making.
• Excellent written and oral communication skills including grammatical/technical writing skills.
• Excellent attention and accuracy with details.
• Ability to confidently communicate with and effectively present information to internal team.
• Must be able to work in a fast-paced environment with demonstrated ability to effectively manage multiple tasks and projects.
• Strong individual initiative.
• Strong organizing skills.
• Strong commitment to quality.
• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Minimum of a Master's degree (MA/MS) in Psychology, Counseling, Psychiatric, Nursing or Social Work, or equivalent. PhD or MD preferred.
• Minimum of 10 years of experience with psychiatric or neuropsychiatric populations (e.g., schizophrenia, major depressive disorder, Alzheimer's Dementia).
• Minimum of 10 years of experience administering psychiatric assessments, ratings scales and/or structured clinical interviews.
• Demonstrated experience with training others on psychiatric assessments, rating scales and/or structured clinical interviews.
• Minimum of 8 years of experience with central nervous system (CNS) trials.
• Advanced English proficiency, including demonstrated clinical fluency in English.