Automotive B Level Service Technician

Job Description

About Nissan of Hendersonville

Nissan of Hendersonville is committed to delivering excellent automotive service and customer satisfaction. We value professionalism, integrity, and a strong work ethic in all our team members.

Job Details

• Salary: $30 to $35 per hour
• Job Type: Full Time
• Location: Hendersonville, NC 28792

Position Overview

As an Automotive B Level Service Technician , you will play a key role in delivering high-quality vehicle maintenance and repair services while ensuring exceptional customer experiences. Your work habits and ethics directly impact customer satisfaction and the success of our service department.

Primary Responsibilities

• Accurately troubleshoot and diagnose customer vehicle concerns using current technical tools and resources.
• Provide courteous and respectful interactions with all customers.
• Serve as a secondary customer greeter near the Service Drive to acknowledge customers promptly.
• Stay informed by reviewing technical publications, Service Comm updates, and Asist terminal operations.
• Deliver safe, reliable vehicle service as promised on the first visit.
• Resolve all original customer concerns before discussing additional services.
• Inspect vehicles thoroughly to identify maintenance or repair opportunities based on local area and factory recommendations.
• Return vehicles to customers clean or cleaner than when received.
• Participate in factory-sponsored and in-house training programs to enhance technical skills.
• Complete all required paperwork accurately and attach necessary shop forms to repair orders.
• Perform additional duties as assigned by the Service Manager, Assistant Service Manager, or Group Leader.
• Maintain punctuality, professionalism, and wear a clean uniform daily.

Work Environment and Culture

Join a professional and supportive team that promotes growth and values your skills. We provide ongoing training to help you excel and advance your career in the automotive service field.