Laboratory Technician

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description Maintain equipment readiness within established parameters governing regulatory compliance expectations so that all reasonable customer requests pertaining to the conduct of testing are met in a timely and effective manner Assist in the interpretation of calibration records requested by customers during on-site audits Participate in department and/or company-wide projects designed to improve the nature of customer service Play the lead role in the resolution of Out-of-Tolerance events Assist Management in addressing and resolving Corrective or Preventive actions as they relate to equipment Ensure that testing staff working in the laboratory receive the help and cooperation they need on equipment used to successfully complete their studies Prepare protocols related to the validation and requalification of equipment and ensure all schedules are being maintained Prepare impact assessment reports for the equipment involved in out-of-tolerance events Coordinate outside calibration testing for equipment as needed Work closely with department and metrology management in the qualification or retiring of equipment within the laboratory Qualifications Bachelor's degree in Chemistry, Biology, or a science-related field Required 3+ years of experience in a regulated commercial lab environment, working with general lab equipment Required Advanced knowledge of routine calibration, maintenance & troubleshooting techniques across relevant scientific instruments such as GC, HPLC, UV, FTIR, etc. Hands-on experience is preferred. Able to think analytically; problem-solving skills are essential Knowledge of and familiarity with word processing and database software required Advanced language proficiency is required Solid organizational skills required Must be able to prioritize multiple tasks Must be able to convey complex ideas in easily understandable terms to both internal staff and customers Additional Information We care about your total well-being and will support you with the following, subject to your location and role. Health: Medical, dental and vision insurance, life insurance, employee wellness programs Wealth: Competitive pay, 401(k) with company match (immediate vesting upon enrollment), employee referral program, annual bonus target Happiness: Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program Work-Life Balance: Paid-time off (vacation, sick, company holidays, floating holidays, volunteer time) SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call View phone number on click.appcast.io for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr