Lead Audio/Visual Installation Technician

Overview Midwest Alarm Services was founded in 1950 in Des Moines, Iowa. Per Mar Security Services acquired Midwest Alarm Services in 1998. Today, Midwest Alarm Services has 15 locations throughout the Midwest and is one of the largest Notifier Distributors in North America. We are a leading life safety company dedicated to providing top-notch fire alarm and life safety solutions across multiple locations. With a strong commitment to protecting lives and property, we pride ourselves on delivering exceptional customer service and maintaining the highest standards in safety and compliance. Our experts primarily work with contractors, building owners, property managers, and facilities directors to design and implement reliable life safety solutions. Job Skills / Requirements The Lead A/V Installation Technician is responsible for executing and overseeing the installation, wiring, configuration, and testing of integrated audio, video, and control systems. This role requires advanced technical knowledge, strong leadership, and the ability to coordinate with project managers, engineers, contractors, and clients. You will be the on-site authority ensuring that systems are installed to spec, on schedule, and with exceptional quality. Primary Responsibilities Project Leadership Serve as the on-site lead for installation crews, assigning tasks and ensuring efficient workflow Communicate daily with project managers regarding progress, issues, and material needs Maintain a safe, organized, and professional job site Coordinate with general contractors, electricians, IT teams, and other trades System Installation & Integration Install and mount displays, projectors, screens, speakers, microphones, cameras, and video walls Build, wire, and dress equipment racks to industry standards Pull, terminate, label, and test structured cabling (CAT6, fiber, speaker wire, control cabling, etc.) Install and configure DSPs, control processors, network switches, and AV-over-IP systems Perform system commissioning, including audio tuning, video calibration, and control system verification Technical Troubleshooting Diagnose and resolve complex system issues on-site Perform signal flow testing and verification Work with engineering teams to resolve design or programming discrepancies Document issues and corrective actions clearly and accurately Client Interaction & Training Provide professional, courteous communication with clients and end-users Conduct system demonstrations and user training sessions Ensure client satisfaction before project closeout Documentation & Reporting Update as-built drawings, cable schedules, and rack elevations Complete daily job logs, punch lists, and reports Track inventory, tools, and materials for each project Required Qualifications 4+ years of professional A/V installation experience Proven experience leading installation teams or acting as a senior technician Strong understanding of A/V signal types, routing, and system architecture Proficiency with cable termination and testing (CAT6, fiber, HDMI, XLR, etc.) Ability to read and interpret construction documents, schematics, and signal flow diagrams Familiarity with control and DSP platforms such as Crestron, Extron, Q-SYS, Biamp, Shure, and Dante, etc. Understanding of networking fundamentals (IP addressing, VLANs, PoE, managed switches) Ability to lift 50+ lbs, work on ladders/lifts, and operate power tools safely Valid driver's license and reliable transportation Preferred Qualifications AVIXA CTS, CTS-I, or CTS-D certification Manufacturer certifications (Crestron, Extron, Q-SYS, Biamp, Shure, Dante, etc.) OSHA 10/30 certification Experience with AV-over-IP systems (NVX, Q-SYS NV, SDVoE, etc.) Experience in commercial construction environments

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Education Requirements (All) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational Assistance, Special Incentive Plans This job reports to the Operations Manager This is a Full-Time position 1st Shift . Number of Openings for this position: 1 Midwest Alarm CO