Account Executive - Americas Service Providers | Cisco ThousandEyes

Meet The Team

Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.

What You'll Do

The Americas Service Providers Account Executive will lead the sales process for ThousandEyes within the ASP Telco/Media segment for prospective customers and channel partners. They will deliver growth in new business across the assigned territory through the development of strategic relationships with large Telco and Media accounts. They will build and execute well-defined account plans and drive success in the following areas: territory planning, pipeline development, presentation and delivery, trial process management, pricing, negotiation, and the closing process. This is an individual contributor and quota carrying position.

• Identify and source sales opportunities that align with the ideal customer profile for ThousandEyes for the purposes of maximizing solution value and product adoption.

• Initiate contact and professional follow-up for all sales meetings within the assigned territory.

• Meet all sales objectives and bookings targets in accordance with company growth expectations and develop revenue expansion opportunities across a base of enterprise accounts.

• Work side by side with Cisco Account Managers and other Cisco sales specialist to help drive ThousandEyes revenue growth.

• Work closely and collaboratively with Customer Success to drive product adoption and usage, as well as with Product Management to understand future requirements to accelerate demand for ThousandEyes in the market.

• Highly organized with a results-oriented attitude; adept and detailed in delivering sales presentations, onsite visits and product demonstrations to prospective clients.

• Foster mutually beneficial relationships with ThousandEyes customers and partners in a consistent, effective and professional manner.

Requirements

• Meet or exceed quarterly / yearly bookings targets, while delivering consistent and reliable forecasting

• Develop and execute a comprehensive account strategy

• Accelerate new customer acquisition and upsell growth in existing accounts, while maintaining an accurate sales pipeline

• Work closely with customers and channel partners to drive market adoption of ThousandEyes solutions

• Lead pricing discussions and contract negotiations

• Develop long-term strategic relationships with enterprise customers

• Responsible for complete and accurate ongoing maintenance of accounts, forecasts, proposals, and account activity in Salesforce.com

• Relentlessly ensure customer success

• Minimum 5 years of sales territory management experience working for a technology vendor selling enterprise software to network buyers. SaaS sales experience a plus

• A proven track record of consistently exceeding quota selling to large Enterprise / Fortune 500 accounts

• Self-motivated, able to solve problems and work with limited direction

• Demonstrate leadership skills

• Excellent verbal and written communications skills

• Must be comfortable working in a high growth environment, where everyone must have the "roll up your sleeves" and get it done attitude

• BS/BA degree preferred

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message To Applicants Applying To Work In The U.S. And/Or Canada:

The starting salary range posted for this position is $263,500.00 to $354,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area: $287,300.00 - $423,200.00

Non-Metro New York state & Washington state: $263,500.00 - $404,100.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.