Senior Tenant Services Administrator

This position is responsible for communication and coordination with tenants, vendors and building staff on site on a wide range of building issues; administrative functions relating to the daily operation of the property; and, administrative and project support to the Property Manager and General Manager. Anticipate and respond to customer needs demonstrating professionalism, courtesy, and sensitivity in all contacts. Receive, track, prepare and process purchase orders, service agreements, and vendor invoices. Process accounts receivable including the timely application of cash and credits. Prepare Tenant Service Requests (TSR’s) and input into the tenant service request system. Maintain current, accurate and complete tenant and vendor certificates of insurance through BCS tracking system. Perform basic office services functions to ensure the Building Management Office runs smoothly. Essential Skills and Qualifications 1-3 years of experience in a professional customer service role, preferably in a property management environment. Impeccable customer service skills. Solid attention to detail and organization skills. Self-directed with excellent judgement and problem solving skills. Experience with or ability to quickly pick up accounts receivable. High School Diploma or general education degree (GED). Salary Range $55,000 - $75,000 (Salary range is consistent with what the business reasonably expects to pay a new hire. Actual pay is subject to a number of factors, including geography, experience, education, etc., and is subject to change). #J-18808-Ljbffr Shorenstein Realty Services