Senior Product Manager, AI

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The Senior AI Product Managers work with cross-functional teams of engineers, designers, data scientists, and business stakeholders to build AI-powered solutions that solve real enterprise problems. We are looking for product managers who value moving quickly, from understanding a business challenge to prototyping an AI solution to proving its value. You will own a product area within our applied AI portfolio, define what success looks like, and drive a team to deliver it.

Key Responsibilities

• Responsible for contributing to a product area within our applied AI portfolio, defining success metrics, prioritizing problems, and identifying the best AI-driven strategies aligned with business goals.
• Work directly with business stakeholders to understand their operations, capture requirements, map processes, and identify high-impact opportunities for AI.
• Translate business problems into clearly scoped AI use cases and drive them from concept through prototyping to validation.
• Contribute to rapid prototyping of AI solutions, including GenAI applications, AI agents, conversational AI, and intelligent automation, to demonstrate feasibility and business value.
• Work with a cross-functional team of engineers, designers, and data scientists to define products, develop roadmaps, and drive progress against goals and milestones.
• Gather and analyze user research, business process data, and market analysis to inform product decisions and influence the wider product organization.
• Contribute to evaluation frameworks to test, benchmark, and compare AI models and platforms against enterprise requirements.
• Contribute to reusable product frameworks, playbooks, and best practices that accelerate AI solution delivery across the organization.
• Communicate product strategy, progress, and business value with clarity to all stakeholders.
• Support experimentation, A/B testing, and iterative design approaches to continuously improve AI solutions.

Required Qualifications

• 4+ years of relevant industry experience with at least 2 years in product management or a closely related role.
• Experience working with a cross-functional product team on a significant product area: crafting product vision and strategy, defining requirements, coordinating resources, and driving the team to achieve key milestones.
• Demonstrated experience working directly with business stakeholders to gather requirements, map processes, and identify opportunities for AI-driven improvement.
• Hands-on experience prototyping or building AI-powered solutions, not just supporting from a distance.
• Experience with AI/ML products and platforms in enterprise environments, including GenAI applications, conversational AI, or intelligent automation.
• Proven ability to drive measurable improvement in product performance and team effectiveness.
• Experience managing a product through multiple lifecycle phases, from discovery through prototyping, validation, and deployment support.

Product & Technical Skills

• Demonstrated ability to analyze large-scale, complex data sets and make effective decisions based on data.
• Experience integrating diverse requirements from a broad set of users and business contexts into a coherent product strategy.
• Practical understanding of AI/ML concepts and how they apply to real business problems.
• Experience with GenAI platforms, prompt engineering, and AI agent frameworks.
• Knowledge of AI solution architectures (e.g., RAG, conversational AI) sufficient to evaluate feasibility and guide implementation.
• Ability to contribute to evaluation frameworks for assessing AI model and platform performance.
• Familiarity with design and prototyping tools (e.g., Figma, Miro) to communicate product vision.
• Understanding of human-centered design principles and data visualization for AI-powered applications.
• Knowledge of responsible AI principles, bias mitigation, and ethical AI design.

Preferred Qualifications

Strategy & Communication

• Ability to synthesize complex information and translate between business language and technical concepts with clarity.
• Experience with product strategy, roadmap planning, feature prioritization, and agile delivery.
• Ability to contribute to business cases and ROI models for AI investments.
• Demonstrated experience in communication, bringing extreme clarity to complex messages for diverse stakeholders.
• Strong collaboration skills across engineering, design, business, and executive stakeholders.
• Strong problem-solving skills with ability to balance innovation and execution.
• Awareness of industry trends, emerging AI technologies, and best practices.

Additional Information

This position follows a hybrid work style and must be performed at our New York City Office, 1700 Broadway, New York, NY 10019.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours: 40

Pay Range: $124,800 - $171,600 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.