Associate Sales Executive

Associate Sales Executive

Points North is looking for a motivated Associate Sales Executive to join our team to manage and convert inbound demand across our business. This role is a perfect opportunity for an early career sales professional to get in the front door for all inbound leads, responsible for fast, accurate triage and routing, while owning a segment of inbound leads from first contact through close.

This role plays a critical part in unlocking revenue from a healthy inbound channel. Your ability to respond quickly, route leads correctly, and efficiently move small business clients through the sales cycle will directly impact conversion rates, revenue growth, and client experience. It's a strong foundation for future growth into other sales or client-facing roles.

This is an ideal role for someone who wants hands-on experience running full sales cycles in a SaaS environment while developing strong sales fundamentals.

What You'll Be Doing:

1. Own the initial review and direction of all inbound leads across the business.

• Respond promptly to inbound inquiries to create a strong first impression
• Assess lead type, size, and use case to determine the appropriate internal path
• Route leads to the correct sales, partner, or account teams
• Ensure leads are accurately categorized and tracked in the CRM
• Maintain service-level expectations for speed-to-lead and handoff quality

2. Own a high volume of inbound leads from first contact through deal close.

• Qualify leads for fit, urgency, and buying readiness
• Run discovery calls to understand client needs and pain points
• Deliver product overviews and walkthroughs tailored to specific use cases
• Clearly communicate pricing, timelines, and next steps
• Manage follow-ups and momentum to drive deals to close

3. Set clients up for success after the sale by ensuring a clean transition.

• Partner with Implementation and other client-facing teams to transfer context and expectations
• Ensure clients start implementation informed, aligned, and confident
• Flag risks or special considerations before handoff

4. Help build and refine repeatable processes for high-volume inbound selling.

• Work within defined sales workflows while identifying opportunities for improvement
• Track activity and outcomes consistently in the CRM
• Identify common objections, questions, and friction points in the buyer journey
• Share feedback with Sales, Marketing, and Product to improve product, lead quality, and messaging

What We Are Looking For:

• Strong interpersonal skills and comfortable owning client conversations end-to-end
• Early-career sales professional or recent graduate, interested in SaaS sales
• Organized, detail-oriented, and able to manage high volume of tasks
• Coachable, curious, humble, and eager to learn full-cycle sales skills
• Strong communicator, both written and verbal
• Comfortable using CRM tools and learning new systems

Qualifications:

• Bachelor's degree or equivalent experience
• 0–2 years of experience in sales, client success, support, or a client facing role
• Prior internship, customer service, campus involvement, or similar work experience
• Experience selling to or supporting small businesses
• Familiarity with SaaS, HR/payroll, fintech, or B2B software
• Willing to work in a hybrid model out of our Bloomington, MN office

At Points North, we believe that taking care of our team is the foundation of our success. That's why we've created a benefits package designed to support you both personally and professionally:

• Health Insurance: Comprehensive medical, dental, and vision plans are available to keep you and your family healthy.
• Retirement Savings: Invest in your future with employer-matching contributions to a SIMPLE Traditional and/or ROTH IRA plan.
• Time Off: Generous PTO, paid holidays, and Volunteer Time Off (VTO) are offered so that you can take time to recharge and give back to what matters to you.
• Growth Opportunities: Professional development is encouraged whether it be in training, certifications, or other opportunities to boost your career.
• Flexibility: Depending on the role, remote or hybrid arrangements may be made available to fit your lifestyle and business needs.

For this position, the base salary range is $60,000.00-$65,000.00 per year, with additional commission-based compensation opportunity. Final compensation determinations will reflect your unique experience, skills, and responsibilities of the role.

At Points North, you'll find an energizing, ambitious and supportive workplace where your contributions make a real impact. Ready to join our team? Apply today to take the next step in your career!