Program Manager

GENERAL PURPOSE OF JOB Reporting to the Senior Director of Organizational Development, the Organizational Development Program Manager will be accountable for and manages the development, implementation and ongoing maintenance of project(s) and events with relatively small and/or moderately complex scope and deliverables. The position involves proactively leading assigned projects by creating project timelines, identifying key milestones and additional resources needed to successfully complete the work. The position requires the management of internal/external relationships and processes to successfully implement projects and identify issues that may stall projects. ESSENTIAL DUTIES AND RESPONSIBILITIES Always maintains utmost level of confidentiality. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Provides oversight and facilitation for planning, execution, scheduling, definition of project scope, cost/budget development and project tracking for resources and tasks for the Organizational Development and Volunteer Services Departments. Tracking of project progress and communicating status to ensure all impacted parties are aware of the progress. Organizing and facilitating meetings and presenting to various internal and external parties. Leads key stakeholders through various stages of projects by development of timelines, tracking of action items and deliverables expected by the stakeholders. Soliciting and evaluating internal and external customer feedback for process improvement. Identifying gaps and recommended enhancements related to new and/or existing services and workflows based on broad view of the organization. Buyer for Program specific materials and travel coordinator for out of State Speakers for Organizational Development EDUCATION AND/OR EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. 3-5 years operational leadership experience in healthcare desired. Fluent in "computer skills" such as data entry, data management and analytics; Microsoft Office, Kronos etc. and generate reports as needed. Until all children are well. Driscoll Children's Hospital and its specialty centers, urgent care centers, and after-hours facility serve a vast area covering 31 South Texas counties. The hospital is a 191-bed tertiary care center offering 32 medical and 13 surgical specialties. Combined with our non-profit, community-based Health Plan, Driscoll Health System is an exceptional workplace for anyone with a big heart and a drive for success. Smiles, hugs and a soothing touch are as much a part of Driscoll's approach to treating children as is its advanced medical treatments and technologies. The core values at Driscoll Heath System are: Compassion, Advocacy, Respect, Excellence, and Stewardship. These values are exemplified through every position - from treating the most critical patients hands-on, to maintaining a clean environment, to keeping the organization running from behind the scenes. We invite you to learn about Driscoll's rich history and explore the laidback lifestyle South Texas has to offer. #J-18808-Ljbffr 10 Driscoll Children's Hospital