Choice hotel Manager
Comfort Suites Manchester
Job Description
Job Description
Hotel General Manager / Operations Manager
Manchester, Tennessee
Competitive Salary + Bonus Opportunity
Established, professionally operated hotel seeking an experienced Hotel General Manager / Operations Manager with prior Choice Hotels experience preferred. We are looking for a hands-on leader who understands hotel operations, guest satisfaction, team accountability, payroll control, and brand standards.
This is not an office-only position. The ideal candidate must be willing to lead by example, assist departments when needed, and maintain a strong presence throughout the property.
Responsibilities
- Oversee daily hotel operations
- Manage front desk, housekeeping, breakfast, and maintenance departments
- Maintain high guest satisfaction scores and online reputation
- Ensure compliance with brand standards and QA inspections
- Control payroll and operating expenses
- Recruit, train, coach, and hold staff accountable
- Monitor rates, occupancy, and revenue performance
- Handle guest issues professionally and efficiently
- Maintain property cleanliness, service quality, and operational consistency
- Ensure proper scheduling and labor management
Preferred Qualifications
- Previous hotel GM or AGM experience
- Prior Choice Hotels experience strongly preferred
- Experience with:
- Choice systems
- Medallia
- Revenue management
- Housekeeping operations
- Guest service recovery
- Strong leadership and communication skills
- Ability to work flexible hours, including weekends and holidays when needed
- Stable work history preferred
Compensation & Benefits
- Competitive base salary
- Performance bonus opportunity
- Paid vacation
- Paid holidays
- Employee hotel discounts
- Long-term growth opportunity with stable ownership
Ideal Candidate
We are seeking someone who:
- Leads by example
- Holds employees accountable
- Takes pride in the property
- Understands cost control and profitability
- Creates a positive guest experience
- Can build and maintain a strong team culture
Please submit resume with hotel experience and references.
Company DescriptionComfort Suites Manchester 77 room Choice hotel
Company Description
Comfort Suites Manchester 77 room Choice hotel
$14 - $27 per hour
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