Customer Service Representative

About Us Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind. Job Summary We are seeking a friendly and motivated Customer Service Representative to assist customers, answer questions, and provide professional support throughout the customer experience. This role is ideal for someone who enjoys working with people, solving problems, and building positive customer relationships while developing valuable communication and professional skills. Responsibilities Identify customer needs and provide appropriate information and solutions. Communicate product, service, and promotional information clearly. Address routine customer questions and concerns. Recommend appropriate products or services based on customer needs. Support customer follow-ups and relationship-building activities. Maintain accurate records of customer interactions and follow-up activities. Share customer feedback and questions with appropriate team members. Support customer engagement and promotional initiatives. Assist with customer satisfaction and retention activities. Collaborate with team members to achieve customer service goals. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, professional, and customer-focused attitude. Strong listening and problem-solving abilities. Positive attitude and willingness to learn. Good organizational and multitasking skills. Comfortable interacting with customers and the public. Reliable, adaptable, and self-motivated. Previous customer service, sales, retail, hospitality, or similar experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching #J-18808-Ljbffr Moodreact