Front Desk Associate - Experience Guide
The NOW South Lamar
Job Description
Job Description
Benefits:
- An environment where diversity is celebrated
- A positive, empathetic, and supportive team and company
- Team member discounts
- Aesthetically inspiring work environment
- Career growth opportunities
- Competitive compensation + generous commissions
- 401(k)
- Free food & snacks
- Training & development
- Ability to work flexible hours, including evenings, weekends, holidays
- Open Mon-Thursday 10a-8p and Fri/Sat/Sun 9a-8p
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed. Responsibilities
- Provide top-level service for guests and team members.
- Warmly greet and check in guests.
- Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
- Accurately and effectively book, edit, and cancel massage appointments.
- Open/close the boutique each day according to standard operating procedures.
- Resolve guest issues.
- Ensure guest areas are maintained to standard.
- Maintain a positive attitude and contribute toward a healthy & happy workplace.
- Collaborate with the leadership team to ensure best practices and foster innovation.
- Sales and service-related experience preferred.
- Ability to be efficient and detail-oriented in a fast-paced environment.
- Must have enthusiasm and possess excellent guest service skills.
- Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
- Enjoy working with people and possess a friendly and outgoing personality.
- Possesses problem-solving and troubleshooting skills.
- Must be a team player.
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com. Company Purpose/Mission
Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.
We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world. Company Values
Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Front Desk Associate - Experience Guide in Austin, TX vacancy
- ...work flexible hours, including evenings, weekends, holidays Open Mon-Thursday 10a-8p and Fri/Sat/Sun 9a-8p Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the...SuggestedFlexible hoursAfternoon shift
- RSG Group is seeking a Front Desk Team Member in Austin, TX. The role involves warmly greeting members and guests, directing them to... ...position requires a proactive, friendly, and reliable team player committed to excellent guest experiences. #J-18808-Ljbffr RSG GroupSuggested
$20 - $22 per hour
...Job Title: Customer Experience Guide - Seasonal Team: Retail Location: Austin, TX Store Scope: Customer Service In-Person... ...for our customers. You will contribute to Patagonia's daily front-line retail store and customer experience activities. Among...SuggestedHourly payTemporary workSeasonal workLocal areaFlexible hoursShift workWeekend workPatagonia
Austin, TX5 days ago- Gold's Gym in Austin, TX seeks a Front Desk Team Member to warmly greet members, manage front door access, and assist with member services. You will check members in, handle guest registrations, and guide members to trainers as needed. This role requires strong customer...Suggested
- Valencia Hotel Group is seeking an enthusiastic front desk associate to ensure smooth check-in/check-out and welcoming service for guests. You will balance billets, process payments, and coordinate with departments to meet guest needs in a fast-paced hotel environment....Suggested
- An established fitness leader is seeking enthusiastic Front Desk Team Members to join their vibrant community. In this role, you will be the first point of contact for clients, providing exceptional service and support while embodying the brand's commitment to health and...
- A boutique spa in Austin is seeking an Experience Guide responsible for enhancing the guest experience and managing daily operations. This role includes greeting guests, promoting memberships, and ensuring the smooth running of services. Successful candidates should demonstrate...Flexible hours
- The Escape Game in Downtown Austin is seeking adaptable Game Guides who excel in hospitality and guest engagement. You will welcome and... ...escape rooms, explain game rules, and ensure a memorable experience from start to finish. You will monitor game progress with our software...Flexible hoursNight shift
- ...StrideCare is seeking a friendly Front Office Associate to deliver exceptional patient care in an outpatient setting. You will manage registration... ...with Athena EHR and MS Office. Prior healthcare front desk experience is preferred; high school diploma required. #J-18808-...
StrideCare
Round Rock, TX1 day ago - ...Undefeated Tribe is seeking a Member Services Representative/Front Desk Associate in Austin, TX. This role supports our club members and... ..., and ensure a clean, organized front desk area while delivering our wellness-centric experience. #J-18808-Ljbffr Epiccrunchjobs
- Excel Fitness in Round Rock, TX, is hiring a Member Services Rep Front Desk for weekday 2pm-10pm to ensure top-tier member experience and smooth daily operations. You will check in members, promote memberships, and keep the gym area clean and welcoming. The role requires...Afternoon shiftWeekday work
- Birds Barbershop LLC in Austin, TX, is seeking a friendly front desk associate to welcome clients, manage bookings, and support daily operations... ...and benefits. Join a vibrant team and contribute to a standout guest experience. #J-18808-Ljbffr Birds Barbershop LLC
- Patagonia in Austin, TX is seeking a Customer Experience Guide - Seasonal Team to support our core store operations during peak seasons. You will focus on sales, customer service, and stocking while representing the brand and its environmental commitments. This 3-month...Seasonal work
- ...Front Desk Associates, Austin We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This... ...: Minimum of 1 year in customer service or related experience High school diploma/GED required or equivalent work experience...Work experience placementDay shift
$16 per hour
...Front Desk Associate - Part Time Mic check 1-2. Calling all relationship-builders, storytellers... ...with people, creates memorable experiences, and thrives in a fast-paced environment... ...right in. We have an infinite mindset, guided by our core values: Accountability:...Full timePart timeFlexible hours- ...shifts. The professionals we seek must have at least 2 years of continuous experience in a salon, spa, med spa, skincare clinic, or similar environment. The position of Front Desk Associate includes the following responsibilities: Greeting each and every guest...Full timePart timeDay shiftAfternoon shift
- ...Front Desk Associate At the heart of every great hotel experience is exceptional hospitality. Do you enjoy helping people and creating memorable experiences? We are seeking a friendly, customer-focused professional who is passionate about creating exceptional guest...Work experience placementImmediate startShift work
$12.5 per hour
...Front Desk Student Associate - Work-Study Provide part-time front desk support to the Economics Department. Responsibilities: Answering... ...-Study Award. Preferred Qualifications: Prior work experience in a customer service or office environment. Hourly Rate...Hourly payPart timeWork experience placementWork at office10 hours per weekShift work- # Front Desk AssociateOSA Texas Group - Austin, TX 78751## Description**Orthopaedic Specialists... ...i****s hiring a full-time Front Desk Associate for our Registration department in... ...+ High School Diploma or Equivalent* **Experience: Registration experience preferred*** Responsible...Full timeWork at officeShift work
- ...maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle... ...We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for...Work experience placementDay shift
$122k - $240.5k
Position Summary Solution Architect with Modernization Experience- AI & Engineering/EaaSAssociate ArchitectJoin our AI & Engineering... ...not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At...Local areaRemote workFlexible hours- ...You will keep dining areas clean, follow health guidelines, and work with kitchen and dining staff to ensure timely, satisfying dining experiences for residents. Training and team collaboration are part of daily duties. #J-18808-Ljbffr Senior Solutions Management Group
$21.6 per hour
...excited about having a meaningful impact on people’s workplace experience. Great days also start when everyone can be their authentic... ...includes some great commuter benefits! As a Member Experience Associate at Industrious, you will be the heart of the member experience...Hourly payPart timeWork experience placementWork at officeLocal areaFlexible hours- ...and our brand! We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us! Our CycleBar Experience Associate delivers the CycleBar experience and drives sales daily. Requirements: Excellent sales, communication, and customer...Weekend workEarly shift
$21.6 per hour
...Member Experience Associate Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe...Hourly payWork experience placementWork at officeLocal areaFlexible hours- ...and energetic individuals for positions such as Court Monitor, Front Desk, Party Host, and Café team member. Applicants should have... ...providing excellent customer service and handling cash. Previous experience in retail or hospitality is beneficial but not mandatory. #J-...Flexible hoursShift workWeekend work
$85k
...ve been waiting for. About The Role: We’re looking for a Senior Workplace Operations Associate to serve as the operational backbone of our physical workspaces and workplace experience. This role is ideal for someone who thrives in a fast-paced, dynamic environment and...Contract workWork at officeLocal areaVisa sponsorshipFlexible hours- ...friendly Member Services Attendant to welcome members and guests, assist with bags, carts, and range, and ensure a seamless golf experience from arrival to departure. You will work with the golf team to uphold hospitality standards, answer questions about club offerings...Flexible hours
- ...Welcome to the Member Services Team at Cowboys Fit. You have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides...All shiftsShift work
- ...hospitality with tech-powered services and thoughtfully designed accommodations. As a Hospitality Associate, you will be the face of Vivant, ensuring guests have an amazing experience while addressing their requests and issues. This dynamic role requires a detail-oriented...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Associate - Experience Guide. Be the first to apply!
Related searches
- eye associates Austin, TX
- ecommerce associate Austin, TX
- facilities associate Austin, TX
- part time associate Austin, TX
- psychology associate Austin, TX
- front desk associate Austin, TX
- partnerships associate Austin, TX
- junior legal associate Austin, TX
- seasonal associate Austin, TX
- junior associate engineer Austin, TX