Compliance Coordinator

Compliance Coordinator

Otis Elevator Company is seeking a highly motivated Compliance Coordinator to support the Harrisburg and Allentown Branch. This role coordinates elevator inspection and compliance activities while providing administrative support to branch operations. The ideal candidate is organized, self-motivated, detail-oriented, and able to manage multiple priorities with minimal direction.

Location: Allentown, PA or Harrisburg, PA. Candidates may be based out of either office location.

What You'll Do

• Coordinate state and local elevator inspections and testing with customers, field teams, inspectors, and regulatory authorities.
• Track inspection results, deficiencies, violations, corrective actions, and compliance deadlines through completion.
• Maintain accurate records of preliminary orders, violations, deficiencies, customer responsibilities, and required proposals.
• Coordinate corrective work with Mechanics, Field Supervisors, Service Managers, and customers.
• Follow up on outstanding customer documentation, proposals, access requirements, and building owner responsibilities.
• Prepare and distribute compliance correspondence and reports to customers, operations, sales, and branch leadership.
• Submit and track certificates, extensions, affidavits, clearance documentation, and other regulatory requirements.
• Identify delays, escalate issues when needed, and support timely resolution and final clearance.
• Provide general branch administrative support, including reports, shared inbox management, purchase orders, invoices, files, and customer/building information.

What You Will Need To Be Successful:

• High school diploma or equivalent required; bachelor's degree preferred.
• Previous administrative, operations support, or compliance experience preferred.
• Experience with inspections, testing, construction, building services, field operations, or another regulated environment is a plus.
• Strong Microsoft Office skills and ability to learn company systems.
• Excellent organization, communication, follow-up, and problem-solving skills.
• Ability to prioritize multiple deadlines, work independently, and collaborate effectively across teams.
• Ability to appropriately handle sensitive and confidential information.

The ideal candidate is highly organized, detail-oriented, customer-focused, and comfortable managing a high volume of work in a fast-paced environment. Strong communication, coordination, and problem-solving skills are essential; prior elevator-industry experience is not required.

What's In It For Me / Benefits

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

Apply today to join us and build what's next!