Assistant Manager

DESCRIPTION

DUNKIN' / QUALITY BRAND GROUP

GOOD COFFEE. GREAT PEOPLE.
EVEN BETTER OPPORTUNITIES.

ASSISTANT MANAGER | JOIN OUR TEAM

Love bringing people together and keeping a busy restaurant running smoothly? As an Assistant Manager at Quality Brand Group, you'll partner with the General Manager to lead daily operations, deliver exceptional guest experiences, and build a team that lives our RAISE culture.

Grow your team and prepare for your next step

Support recruiting, onboarding, and hands-on training. Coach Team Members and Shift Leaders, give helpful feedback, and recognize progress. Most of our General Managers were promoted from within-you'll have leadership support as you develop your team and prepare for future opportunities.

Join a team that R.A.I.S.E's the bar

R.A.I.S.E. stands for R ecognizing A mazing I ndividual S ervice E xperience. These five principles guide how we serve our guests and support one another:

• Remarkable Hospitality: Make every guest feel welcome, valued, and appreciated.
• Awesome Accountability: Take ownership of your work and follow through on your commitments.
• Incredible Integrity: Do the right thing, even when no one is watching.
• Spirited Positivity: Bring enthusiasm, encouragement, and a team-first attitude to every shift.
• Exceptional Results: Work together to deliver quality, service, and experiences we can be proud of.

We embody these principles every day and are looking for teammates who will, too!

Help lead a fast and welcoming restaurant

• Lead shifts and support the General Manager with scheduling, staffing, and daily priorities. Guide the team when the General Manager is away.
• Coach fast, accurate, friendly service, with a strong focus on drive-thru performance. Address guest feedback and help the team improve.
• Support inventory, ordering, cash handling, and labor management. Reduce waste, monitor results, and help achieve sales and profitability goals.
• Maintain food safety, sanitation, cleanliness, and QBG and Dunkin' brand standards. Reinforce training, communicate expectations, and follow through on accountability.

Your leadership deserves recognition and rewards

• Competitive salary and exciting performance-based bonus incentives that reward strong results.
• Leadership support, coaching, and opportunities to advance with a growing organization.
• Excellent healthcare benefits, including health, dental, and vision coverage, plus a 401(k) with company matching, subject to plan eligibility.
• Paid time off, employee discounts, and recognition programs.
• Discounted SNHU tuition for you and your family.

What you bring to the team

• QSR experience with a strong focus on guest service, speed of service, and drive-thru performance.
• Prior restaurant leadership or supervisory experience, with the ability to organize shifts and coach a team.
• Clear communication, sound judgment, and a hands-on approach to solving problems in a fast-paced environment.
• Basic math and computer skills, with the ability to support cash handling, inventory, scheduling, and cost control.
• Availability to work flexible hours, including early mornings, weekends, and holidays.

Ready to grow your leadership career and RAISE the standard? Apply today!

REQUIREMENTS

Why QBG? Because Great People Make Great Teams!

At Quality Brand Group (QBG), we're more than just a restaurant company - we're a team that believes in people, possibilities, and growth! As a growing franchise organization operating Dunkin' and Buffalo Wild Wings GO restaurants, we're passionate about creating a fun, energetic, and supportive workplace where everyone can thrive.

Our culture is built on RAISE - Recognizing Amazing Individual Service Experiences! We celebrate teamwork, accountability, positivity, and exceptional results.

Why join QBG?

• Fun, fast-paced, team-oriented environment
• Career growth and opportunities for advancement
• Supportive leadership that recognizes your contributions
• Competitive pay and benefits for eligible team members
• A culture where your voice, ideas, and success matter

Whether you're starting your first job or building a career, QBG is a place to learn, grow, and make an impact.

NOTE: Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.