EMR/EHR Trainer
Texas Health Care PLLC
Job Description
Job Description
Job description
This position works under the direction of the Workflow Manager. He/She will facilitate in-person classroom training, deployment, and support of NextGen EHR applications for providers and front and back office staff. This position is also responsible for providing day-to-day customer-focused first-level application and technical support as well as second-level support to internal system users at the Central Business Office and remote clinics.
Primary Job Duties:
- Deliver orientation, pre-live onboarding, and post-live training to physicians, providers and office staff on the PMGNTX Best Practice processes and EHR Software
- Respond to, and diagnose, problems through discussions with users, including problem recognition, research isolation, resolution and follow-up steps.
- Participate in major upgrades/updates/testing as needed
- Provide day-to-day customer support to providers, remote office users and internal users
Minimum Qualifications:
- Three years of clinical experience working as a Medical Assistant
- Strong knowledge of ambulatory practice workflows as well as extended medical terminology.
- Experience with NextGen Enterprise a plus
- Strong interpersonal skills to interact positively and productively with a variety of personnel
- Training experience a plus
- Ability to work in a very fast-paced and changing work environment..
- Must comply with HIPAA rules and regulations.
- Must have a valid driver’s license
- Must have reliable form of transportation and be willing to travel to clinics in North Texas
- Must be able to be on their feet for up to 8 hours at a time.
- Must be punctual and be able to adapt to varying schedules as needed
THIS IS NOT A REMOTE OPPORTUNITY
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Fort Worth, TX 76107: Reliably commute or planning to relocate before starting work (Required)
Experience:
- EMR systems: 3 years (Required)
Work Location: In person
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