Field Service Technician - Low-Voltage A/V Systems

Field Service Technician – Low-Voltage A/V Systems Field Service Technician – Low-Voltage A/V Systems 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Quest International partners with healthcare, life science, and industrial OEMs worldwide to deliver high-reliability aftermarket technical services. Our capabilities span field service, depot repair, warehousing and logistics, and customer care , supporting mission-critical equipment where uptime matters. Founded in 1982, Quest has built long-term partnerships with Fortune 500 companies by delivering consistent, compliant, and technically precise service. Our operations are certified to ISO 9001, ISO 13485, ISO 14001, ISO 27001 , ANSI/ESD standards, and we hold FAA Part 145 Repair Station and EASA Part-145 approvals. Quest is built for professionals who value accountability, safety, technical rigor, and doing the job right the first time . Learn more at . Role Description Company Description Quest International partners with healthcare, life science, and industrial OEMs worldwide to deliver high-reliability aftermarket technical services. Our capabilities span field service, depot repair, warehousing and logistics, and customer care , supporting mission-critical equipment where uptime matters. Founded in 1982, Quest has built long-term partnerships with Fortune 500 companies by delivering consistent, compliant, and technically precise service. Our operations are certified to ISO 9001, ISO 13485, ISO 14001, ISO 27001 , ANSI/ESD standards, and we hold FAA Part 145 Repair Station and EASA Part-145 approvals. Quest is built for professionals who value accountability, safety, technical rigor, and doing the job right the first time . Learn more at . Role Description Quest International is hiring a Field Service Technician – Low-Voltage A/V Systems for a full-time, field-based role supporting customers across the Chicago, IL region . This is a hands-on field service position , not an internal IT, helpdesk, or desk-based role. Technicians in this position work independently at customer sites installing, troubleshooting, servicing, and repairing low-voltage A/V and electro-mechanical systems in regulated and enterprise environments. You will represent Quest onsite, manage your own service calls, and deliver professional, technically sound service in environments where performance, safety, and documentation matter. What You’ll Do Install, maintain, troubleshoot, and repair low-voltage A/V systems Perform on-site diagnostics and FRU-level repairs Mount displays, speakers, racks, and related A/V hardware Run, terminate, test, and verify cabling (Cat5/Cat6, HDMI, Coax, USB) Interpret technical drawings, schematics, and service documentation Conduct site surveys and validate system operation Communicate clearly with customers regarding service scope and resolution Document service activity accurately and in compliance with standards Support system training and basic customer handoff as required Follow all safety, compliance, and quality procedures This role requires physical, equipment-facing work in active customer environments. Required Qualifications (Hands-On Experience Required) Candidates must demonstrate real, applied field experience with low-voltage A/V systems. Required: Proven experience installing and servicing low-voltage A/V systems Strong troubleshooting and diagnostic skills Ability to read and interpret technical drawings, schematics, and manuals Hands-on experience with: Displays, speakers, racks, and related A/V hardware Signal cabling and termination Strong customer-facing communication skills Ability to work independently in the field Familiarity with safety standards and best practices for low-voltage systems Ability to lift up to 50 lbs., climb, bend, and work in tight spaces Valid driver’s license Preferred / Plus Qualifications Additional A/V field service experience CCTV or low-voltage systems exposure Equipment-focused technical certifications Experience working in regulated or enterprise environments Important Clarification This position is not : IT helpdesk Desktop support Network administration Systems or cybersecurity engineering Candidates whose background is primarily IT support or software-focused without hands-on A/V field service experience will not be considered. Why Quest International Competitive pay with long-term growth potential Monday–Friday structure with predictable scheduling Paid travel and expense reimbursement Exposure to complex, real-world A/V and technical environments Clear technical growth paths A professional, accountability-driven culture that values skilled field technicians Equal Opportunity Statement Quest International is an equal opportunity employer. Employment decisions are based on job-related qualifications, skills, and business needs. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Repair and Maintenance Referrals increase your chances of interviewing at Quest International Inc. by 2x Get notified about new Field Service Technician jobs in New York, United States . 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