Instructional Services Coordinator - Catalog and Articulation Administration and Technical Support

Job Summary Coordinates and acts as the subject matter expert for catalog administration, technology needs and issues within the Instructional Services office, and course or program transferability and articulation agreements with four‑year educational institutions. Develops, maintains and disseminates formal written program articulation agreements to ensure the best possible degree plan and pathways for students transferring out of MHCC. Performs a variety of specialized duties related to articulation, curriculum processes, state reporting, online catalog maintenance, assessment, and technical support. Serves as primary catalog administrator, and provides ongoing software support and training for faculty and deans. Essential Duties Prepares, edits, and coordinates the catalog for annual publication; adjusts features for correct web presentation and accessibility. Acts as the subject matter expert on transfer for faculty and staff. Assists faculty with developing new degrees or certificates and the update and maintenance of current plans. Works with faculty and administration to solve instructional issues, including providing assistance with the compilation and analysis of data requests. Provides training and documentation for faculty, deans and staff in relation to established articulation agreements, course outlines, and program management for catalog publication. Collaborates with faculty and deans to update and ensure the relevancy of articulation and transfer coursework. Acts as a liaison to Student Development regarding upcoming curriculum changes, new and existing credential offerings, course histories, and catalog content. Collaborates with instructional administrators, faculty, and university transfer representatives to create new articulation agreements and transfer plans and to update and ensure the relevancy of existing articulation and transfer coursework. Establishes and maintains a published document available to students, faculty, and staff that outlines articulation and transfer information. Acts as the administrator of the web‑based course management system. Maintains, upgrades, and troubleshoots system for administration and users. Serves as the liaison for software with college Information technology and the software vendor. Enters, maintains and audits courseware data, and ensures data accuracy and consistency between systems. Serves as the office of instruction’s technical liaison on major projects. Gathers and maintains records of transfer in relation to MHCC students who transfer to major institutions; shares data with academic and student services departments. Collaborates with the instructional services coordinator for curriculum on shared and interconnected work. Assists with course and curriculum review, course record data input, preparation of electronic course and program approval requests and filing of course documentation, including reviews for consistency of practices and adherence to state guidelines and accreditation standards. Coordinates learning assessment activities, sends reminders to faculty and deans of due dates, participates in organization of assessment day and assists faculty and deans with the process. Serves as liaison between AIR and Office of Instruction. Additional Duties Participates in implementation of new college systems and/or processes which may include needs assessment, testing and conversions. Compiles data for reports and provides preliminary analysis related to Instructional Services projects. Coordinates and facilitates events such as articulation agreement signing ceremonies. Provides back‑up coverage for instructional services coordinators as needed. Cross‑trains with instructional services coordinators to ensure continuity of services. Performs all other related duties as assigned. Minimum Qualifications Bachelor’s degree in business administration, education, or related field. Three (3) years of experience in articulation, transfer, and/or curriculum, including experience with curriculum processes and requirements. Experience with CourseLeaf. Skills utilizing a student information system. Experience maintaining website structure and page hierarchy. Intermediate skill level using Microsoft Office to include Word, Excel, Outlook and Publisher. Preferred Qualifications Experience with Jenzabar, PeopleSoft, or Banner student information systems. Knowledge of and experience using Web Content Accessibility Guidelines. Knowledge of community college and statewide curriculum / articulation policies, procedures, regulations, and resources. Experience with electronic workflow systems. Experience in advising, instruction, admissions or related department(s) that require detailed understanding of degree requirements at the community college and/or university level. Knowledge, Skills and Abilities (KSAs) Knowledge of and ability to maintain and update database software information. Knowledge of HTML, website structure, and Web Content Accessibility Guidelines. Excellent oral, written and interpersonal communication skills. Ability to work collaboratively within a team and across organizational lines. Ability to make public presentations in a small or large group settings and to facilitate meetings. Ability to work independently, handle multiple projects simultaneously, and meet strict deadlines. Ability to communicate effectively and have excellent customer service skills, including the ability to work with people of all ages from academically, culturally, and socioeconomically diverse backgrounds. Excellent interpersonal skills with the ability to demonstrate a high degree of tact and diplomacy when interacting with others. Creative problem‑solving and analytical skills. Working Conditions This is an on‑site position. Any remote work requires prior approval and must comply with MHCC Remote Work policies and administrative regulations. Remote work must be within the states of Oregon or Washington. Work is typically performed in a normal office environment while sitting at a computer terminal. Repetitive hand/wrist motion for data‑entry and keyboarding functions. Salary Placement Initial salary placement will be based on years of relevant full‑time equivalent experience at the sole discretion of the College, per the guidelines in the Collective Bargaining Agreement and in accordance with all applicable state and federal laws. Please include all relevant full and part‑time experience (including unpaid and volunteer experience) in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire. #J-18808-Ljbffr Mount Hood Community College