Airport Systems Support Analyst
Prophecy Technologies
Role Overview: This role involves providing hands-on support and troubleshooting for critical airside and safety systems within airport terminals. The successful candidate will be instrumental in maintaining operational continuity and ensuring the security of airport infrastructure. Key Responsibilities:
- Lead and participate in triage activities during system downtime, collaborating with cross-functional teams.
- Work collaboratively with other teams to resolve issues efficiently.
- Provide comprehensive reports on incident management and analysis.
- Maintain and create documentation for training purposes.
- Develop and update Standard Operating Procedures (SOPs) and checklists as required.
- Minimum of 5 years of hands-on experience supporting and troubleshooting ADB Safegate Airside Systems.
- Proficiency in supporting and troubleshooting Schneider Electric Safety and Security Systems in airport terminals.
- Good knowledge of ITMS (Information Technology Management System).
- Excellent verbal and written communication skills.
- Good understanding of Airport operations and Root Cause Analysis (RCA) processes.
- 6-8+ years of overall experience in a relevant field.
Vacancy posted 2 days ago
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