Financial Ops Specialist

Position Summary:

The Financial Operations Specialist serves as a key bridge between operations, finance, and leadership, maintaining the integrity of all operational billing, revenue, and cost data across Metro Shore Services (MSS), Pacific Cruise Ship Terminals (PCST) and Terminal Security Solutions (TSS). This role is designed for a detail-driven professional who takes pride in accurate reporting, organized processes, and dependable month-end execution. The Specialist oversees recurring billing, reconciliations, and trend summaries that feed directly into leadership reports and financial reviews.

Key Responsibilities & Requirements

• Creating MSS invoices using the Multi-Company Invoice (MCI) system or Excel billing templates based on labor reports from the Regional Manager or Director of Operations.
• Maintain organized revenue log in Teams channels by business and location on a weekly basis.
• Cross-check calendars against revenue logs to ensure all jobs are invoiced weekly.
• Review calendars for holidays to ensure correct billing rates are applied.
• Pull monthly Payment Hub (POS system) revenue reports and split client commissions for the FR team to post and accrue commissions.
• Compile client commissions check requests for Director review and submission to AP team.
• Compile Quarterly Mobility / Sales staff commissions for Director review and submission to HR for payment. Send monthly reminder to ops team to update Teams files.
• Send Scootaround revenue by location to the FR team based on client remittance statements.
• Update billing and pay rates in the MCI system per contract changes for both MSS and TSS.
• Reconcile transportation equipment cost log against Bi360 to ensure accurate posting by location and vendor.
• Reconcile MSS and TSS revenue in Bi360 to ensure proper posting by location and client.
• Prepare monthly reports and summaries for internal stakeholders, including:
• Accruals list (revenue and costs) for FR review and submission
• Posting errors and reclassification list for FR review and submission
• Monthly and quarterly financial summary reports by business and location for Directors and VP of Operations, including revenue vs. actual, gross profit vs. actual, EBITDA vs. actual, and trend analysis
• Respond to ad hoc reporting requests related to labor, billing, revenue, and costs.
• Travel as required to support the management team.
• Perform additional duties as assigned.

Required Qualifications

Knowledge / Experience:

• A High School diploma or equivalent is required, associate's degree preferred
• 2-3 years' experience in operational or administrative reporting

Skills:

• Strong attention to detail and organizational skills
• Proficiency in Excel or like spreadsheet and reporting systems (i.e. Google Sheets, Smartsheets)
• Comfort with cloud-based collaboration tools (i.e. Microsoft Teams, SharePoint)

• Preference for structured systems and long-term organizational growth

• Analytical mindset and problem-solving techniques
• Effective and elevated verbal and written communication skills
• Flexibility/adaptability to change while multi-tasking
• Integrity in all actions

Preferred Qualifications

Knowledge / Experience:

• Understanding of basic accounting principles (even if not in a finance role)

Skills:

• Comfort working independently and taking initiative in a support role.
• Experience maintaining organized digital records and documentation.
• Ability to manage multiple reporting deadlines and priorities.

Physical Demands

• Physical Demands: The physical demands described here represent those that are typically required to perform the essential functions of this position. This role requires the ability to see, hear, speak, stand, walk, bend and communicate clearly. Manual dexterity is needed for operating standard office equipment. The position may occasionally involve lifting items up to 10-50 pounds and may require travel to active work sites to meet accountability.
• Work Environment: Work is typically performed in a clean, well-lit, and climate-controlled office environment with low to moderate noise levels. Occasional visits to field locations may be required, including active job sites with varying weather conditions and potential exposure to noise, dust, and other occupational hazards. Safety protocols and personal protective equipment (PPE) are provided and required as appropriate.

Benefits

• Paid vacation and holiday pay.
• Health, dental and vision (employee contribution required).
• 401(k) with company matching contribution.
• Employee Assistance Program (EAP).
• Pet insurance (employee contribution required).

Why Join Us

At Nautilus, our people are our most valuable asset. We foster a collaborative, inclusive environment where team members feel valued, supported and empowered to grow with us. Whether you are starting your career or looking for the next step, we are committed to investing in your development, offering clear pathways for advancement, ongoing training and leadership development.

With operating areas across CA, FL, IN, NC, NJ, OR, SC, TX and WA, we continue to impact diverse communities and industries. We provide equal employment opportunities to all employees and applicants without regard to race, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other legally protected status.

If you require reasonable accommodation to apply for a position or to perform the essential functions of a role, please contact View email address on click.appcast.io.

Timeline & Tasks

Provided and reviewed during Training.


ining on manifests, vendor coordination, and systems reporting.

Equal Opportunity Employer
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