AR Specialist

Join the Fun at Arrow International! Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we’re growing fast! We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off, including a bonus week every July! If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be. Position Summary The Accounts Receivable Specialist is responsible for processing and posting customer payments, maintaining accurate cash and credit card records, reconciling accounts receivable transactions, and supporting the timely collection of outstanding balances. This role will partner closely with customers and internal teams to resolve invoice discrepancies, support audit activity through accurate recordkeeping, and identify opportunities for process improvement while delivering strong customer service. Primary Responsibilities Prepare the daily cash sheet. Post payments to various accounts and systems. Review cash sheets for accuracy and completeness. Process credit card transactions as needed. Review credit card transaction logs for accuracy and completeness. Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data. Reconcile the accounts receivable ledger to ensure payments are accounted for and properly posted. Respond to customer requests for information. Follow up on aged customer accounts. Work with customers and internal teams on open invoices and resolve discrepancies. Ensure processes are documented and updated regularly. Work closely with the Director of Shared Services to communicate issues, process improvement ideas, and other updates. Maintain proper records and assist with data collection for audit purposes. Perform other duties as assigned. Requirements 2+ years of accounts receivable experience. Advanced education or training in accounting, finance, business, or a related field is a plus. Knowledge of general accounting principles, accounts receivable processes, and month-end activities. Skilled with Microsoft Office and accounting systems. AS400 experience is a plus. Strong customer service experience. Excellent communication and organizational skills. Strong attention to detail and accuracy. Ability to work with limited supervision. Ability to meet deadlines and communicate progress. Ability to maintain confidentiality of corporate, financial, and shareholder information. Diversity and Inclusion Statement At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed. Equal Opportunity Statement Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical or mental disability, except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws. Americans with Disabilities Act (ADA) Statement Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at View email address on click.appcast.io To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment. Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired.

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