Senior Director, Project Management - Enterprise Supplier Management

Senior Director, Project Management - Enterprise Supplier Management

As a Senior Director Project Manager at Capital One, you will have an opportunity to lead our Enterprise Supplier Management Project Management Office as we continue to embark on a multi-year journey fueled by integrations, transformation, and our values-based mission to Change banking for Good. This role will operate within the Enterprise Supplier Management (ESM) line of business, focusing on supporting the supply chain and procurement organization. You will collaborate with smart and passionate leaders to influence results that have a direct impact on the company’s bottom line, while designing and building out our long term Project management strategy and support model.

As the Senior Director, Project Management for Enterprise Supplier Management, you will be instrumental in building and overseeing the structure and governance around all aspects of project management for ESM. This includes defining and implementing robust methodologies, processes, and tools to standardize project delivery, enhance visibility, and ensure consistent execution across the supply chain and procurement organization. You will leverage your operational strategy skills to transform and optimize the project management ecosystem for ESM, integrating process management principles and demonstrating strong change management familiarity. This is an exciting opportunity to be at the forefront of transformation at a time of major change with leading-edge technologies, while partnering closely with our Technology and Product partners as we bring to life an ambitious set of initiatives in support of our long term enterprise third party strategy.

Key Responsibilities:

• Establishing and maintaining the comprehensive project management structure and governance model for ESM, ensuring alignment with enterprise standards and compliance within a highly regulated environment.

• Identifying and sequencing (in partnership with key stakeholders) the multi-year strategic objectives and roadmap for the Enterprise Supplier Management project portfolio, translating executive intent into executable programs and initiatives for supply chain and procurement.

• People leadership, supporting a team of approximately ~10-20 Associates, to drive complex projects and programs, providing strategic direction and fostering a well-developed ecosystem that allows for effective delivery against integration demands, Business-as-Usual (BAU) project support, and other related ad-hoc needs.

• Owning executive-level communications, roadmaps, and reporting to provide transparency on project progress, key risks, resource requirements, and to articulate the volume and types of work to senior leadership within ESM.

• Provide strategic oversight and hands-on assistance in the initial scoping, feasibility assessment, and foundational definition activities for sensitive or high-priority programs and initiatives, ensuring executive alignment and robust planning from inception

• Facilitating ongoing tradeoff and prioritization discussions with the Executive Leadership Team (ELT), providing insights into resource supply against activity demand to enable informed strategic decisions.

• Directing the design and implementation of workflow solutions to drive consistency and efficiency across the Enterprise Supplier Management project delivery environment.

• Driving continuous improvement in project and process management practices by challenging existing processes and leveraging data, technology, and industry best practices, applying structured approaches where warranted from well established project management methodologies (ie Agile).

• Partnering cross-functionally with project customers, dedicated partners, legal/compliance, technology leads, and business operations to provide strategic and tactical thought partnership and ensure successful, compliant project delivery.

• Ensuring projects are being delivered on time and on budget within a challenging environment while simultaneously managing risk effectively.

• Maintaining a strong and developing understanding of AI principles, applications in project management, and broader industry trends, for continuous adaptation to emerging technologies.

We Want You If:

• You are a proven strategic leader who can define a vision, mobilize resources, and deliver measurable results in a highly regulated environment, specifically within the context of supply chain and procurement.

• You possess executive maturity and exceptional communication skills, capable of simplifying complex project concepts for business audiences and influencing outcomes without direct authority.

• You have a strong track record of building, coaching, and managing high-performing teams, aligning them with strategic objectives and fostering operational excellence.

• You exhibit a deep understanding of financial services including products, risks, and operations, with specific familiarity in enterprise supplier management, supply chain, or procurement processes.

• You are comfortable navigating ambiguity, making high-stakes decisions, and prioritizing ruthlessly in a dynamic business context, particularly when managing resource allocation and project tradeoffs for the ELT.

• You demonstrate strong analytical and quantitative skills, able to establish metrics and utilize data to measure project health, operational efficiency, and partnership effectiveness within a structured project management framework.

• You are adept at asking tough questions and effectively challenging to drive the right outcomes, fueling continuous transformation and process improvement.

• You are a strong collaborator, fostering a unified team environment where we are all in this together.

• You are a leader who consistently provides clear responsibilities and measurable results, reflecting that we drive ownership and accountability.

• You are adept at driving bold, rapid, and transparent action when the circumstances call for leadership to “fill the void”

Basic Qualifications:

• Bachelor’s Degree or Military experience.

• At least 9 years of project, program, or process management experience.

• At least 5 years of People Management experience.

• At least 3 years of Financial Services experience
  
  

Preferred Qualifications:

• Master's degree

• 10+ years of project, program, or process management experience.

• 5+ years of experience leading complex strategic initiatives or transformations focused on establishing governance or operationalizing project frameworks.

• 3+ years of experience in Enterprise Supplier Management, supply chain, or procurement.

• Experience with change management methodologies or leading organizational transformations.

• PMP, Lean, Agile, or Six Sigma certification.

• 6+ years of People Management experience.
  
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $238,700 - $272,400 for Sr. Director, Project MgmtRichmond, VA: $217,000 - $247,700 for Sr. Director, Project Mgmt

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).