Foreign Exchange Wire Specialist I

Job Summary This is a full‑time, in‑office position in the Foreign Operations department. The Foreign Exchange Wire Specialist I is responsible for providing the foreign exchange (FX) wire service to existing and prospective customers while delivering the "IBC Experience". Duties must be carried out accurately and efficiently in a fast‑paced environment and in accordance with office procedures. Superior customer service with a "We Do More" attitude is a must. This role provides an excellent opportunity for a career‑oriented individual. ESSENTIAL JOB FUNCTIONS Delivers the IBC Experience by providing prompt, efficient and friendly customer service. Informed of daily currency exchange market rates. Provides exchange rates to customers requesting wires in foreign currency. Negotiates exchange rates with customers/prospects. Creates FX quotes and initiates wire processes through the Wire Transfer application. Provides verbal disclosures to customers to comply with regulatory requirements. Assists Foreign Exchange Traders. Other duties as assigned. SKILLS Strong sales skills. Knowledge of major world currencies and their value in relation to the U.S. Dollar. Strong written and oral communication skills in English and Spanish. Ability to process transactions accurately and efficiently. Proficient in computer skills and knowledgeable in Microsoft Office and its applications. Bilingual, fluent in both English and Spanish. Basic math skills and ability to use calculator functions. Analytical skills, with attention to detail. Team player. EDUCATION & EXPERIENCE High School Diploma or GED equivalent. Prior sales or office work experience a plus. Benefits Medical Plan Employer Paid Life Insurance Flexible Spending Program 401(k) Profit Sharing Program Vision, Dental, Disability Tuition Assistance Program Sick Leave Vacation Paid Holidays #J-18808-Ljbffr