Shift Leader

Job Title: Shift Leader - Five Guys Pay Potential: $14.00 - $16.00 per hour (Earn more with Tips & Weekly Bonuses!) Job Type: Full-Time / Part-Time Location: Alcoa | 208 Hamilton Crossing Dr, Alcoa, TN 37701, USA Lead a "No Jerks" Team with a Purpose! Welcome to Life's Food , a premier Five Guys franchisee where we lead with a Servant's Heart . We don't just sling the industry's best burgers and fresh-cut fries; we build leaders and support global missions. We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a "Gold Standard" experience. If you're a leader who thrives in a fast-paced environment and wants your work to mean something more, you belong here. What You'll Do (The Lead Role) Command the Kitchen: You'll oversee the grill, fry station, and dressing table to ensure our "no freezer" freshness is handled perfectly. Coach & Mentor: You aren't just a boss; you're a teacher. You'll guide Crew Members, keep morale high, and ensure the "No Jerks" culture stays alive. Own the Standard: You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless. Who You Are Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail. High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door. Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team. Mission-Driven: You want to be part of a company that funds charity work locally and globally. Perks & Benefits Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!). Free Meals: Enjoy a free Five Guys meal every single shift. Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management. Real Impact: Your hard work directly supports local and global missions through the Life's Food initiative. Life's Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a "Great Place to Work," reflecting our commitment to creating a supportive and rewarding workplace. Learn more about #J-18808-Ljbffr