Server

The following are skills needed to perform the essential functions of caregiving of this job in the interest of residents/patients. The ability to:

• Coordinate the flow of residents through the dining rooms.
• Greet residents in a timely and orderly fashion.

DUTIES AND RESPONSIBILITIES

Servers provide routine services for dining in a manner conducive to the comfort and safety of residents in accordance with Federal, State, and local regulations, and are delegated the responsibility for carrying out the assigned duties by the Dining Room Manager, Assistant Dining Room Manager, Food and Dining Director or other assigned supervisory personnel to assure that the highest degree of quality resident service can be always maintained.

ESSENTIAL FUNCTIONS OF THE JOB

The following job functions have been determined to be essential to the position of a Server. Because of fluctuations in workload demands, as well as tasks often overlapping, frequency ranges and percentages vary by assignment, day of week, day, evening or night shift, etc. However, low frequency and percentage or duration of time spent on a particular task may not indicate lack of importance. Spring Haven Senior Living reserves the right to modify this list of essential and other functions as deemed necessary.

• Attend pre-meal service meeting at 10:30am & 3:30pm
• Fold napkins
• Check tables in the station to ensure they are ready for service
• Coordinate with host/hostess to begin seating residents
• Ensure all water pitchers, coffee, ice, soup, lemons and china is available and ready for use during service.
• Follow all facility guidelines regarding serving residents and guest meals.
• If the resident's concern/problem occurs, apologize to the resident and inform supervisor immediately.
• Use proper lifting techniques at all times
• Pre-bus tables. Place dishes and silverware in dish area.
• Complete closing side duties as assigned.
• Complete other duties as assigned by the supervisor.
• Ability to work independently with little or no supervision.
• Assist with opening & closing tasks.

As an essential function of the job, the Server is regularly called on to effectively report emergencies such as residents'/patient's condition changes, as well as accidents and incidents, complaints and grievances by residents/patients and their families, etc. It is determined that a Server has the ability to communicate with others and do not pose a direct threat to the safety or health of self or others.

EDUCATION REQUIRED

In the interest of residents/patients, a Server will have the preferred minimum educational background of having a high school diploma or GED equivalency. Basic 2+ years' experience and knowledge of food service preferred.

EQUIPMENT, MATERIALS, MACHINES AND/OR TOOLS USED

The following is a list of the principal equipment, materials, machines, tools, etc. used by Servers.

• China
• Flatware
• Serving Trays
• Tray Jack
• Coffee Urn
• Bread Warmer
• Miscellaneous kitchen appliances and equipment
• Miscellaneous supplies
• Dishwasher

PHYSICAL STRENGTH REQUIRED

A Server must be capable of lifting a minimum of forty pounds.

Spring Haven Senior Living has determined that to perform the essential functions of the job of a Server, that persons must be able to perform the essential physical tasks of lifting trays, delivering food, assisting residents, etc., without posing a direct threat to the health or safety of him/her or others, including residents/patients, co-workers and others.