Assistant Residential Director

Assistant Residential Director

We are seeking a highly organized and detail-oriented Assistant Residential Director to support the daily operations of our programs. This role plays a critical part in ensuring seamless coordination between clients, staff, and services by overseeing scheduling, managing appointments, and supporting program logistics. The ideal candidate is proactive, efficient, and thrives in a fast-paced environment, bringing strong communication skills and a commitment to operational excellence.

Full-Time | Available in the Philadelphia, PA 19124 Area

Salary: $60,000/year

Scheduled: Monday-Friday 8:30am-4:30pm (Flexible schedule)

The Assistant Residential Director is responsible for ensuring managing the daily residential operations in the ID Residential program. The Assistant Residential Director will directly supervise Site Managers and the Direct Support Professional.

Key Responsibilities

• In partnership with the Division Director of Intellectual and Developmental Disabilities and Director of Compliance and Program Development, creates and oversees implementation of program budget ensuring that operations occur within budgetary limits.
• Partners with Human Resources and Director of Compliance and Program Development to develop and implement Policies and Procedures to maintain compliance with all regulatory bodies, including internal policies within COMHAR. Develops working knowledge of PA State 6100 and 6400 regulations.
• Supervises and supports Residential Program Specialists.
• Establishes working relationships with the Office of Developmental Programs, County Offices, Support Coordination Agencies, and related external service providers, either directly, or through delegation.
• Provides oversight for all residential components of ID Residential, including all employees and individuals in residence.
• In partnership with Human Resources, recruits potential candidates for employment and always ensures adequate coverage by qualified staff.
• Manages oversight of Residential onboarding and annual training.
• Develops and implements a New Hire Orientation experience that adequately prepares team members for their roles in the residential system, including training and knowledge/skills evaluations.
• Supports the employee engagement process during employees' initial 90-days of employment.
• Partners with program's administrative and leadership teams to develop and implement an employee engagement process for newly hired employees.
• Partners with HR in development and administration of annual employee satisfaction survey.
• Partners with COMHAR Maintenance Department to ensure that all residences meet regulatory expectations and are always license-ready.
• Responsible for ensuring accurate employee time approval process.
• Ensures that detailed daily notes are completed for each individual across all shifts.
• Responsible for the implementation of Behavior Support Plans.
• Provides oversight for the admission screening and negotiations regarding referrals, transfers, and discharges, including maintaining the program census.
• Maintains a safe and therapeutic environment for all participants and employees.
• Ensuring completion of all required inspections, fire drills, and observance of safety standards.
• Completes annual performance evaluations for employees.
• Seeks additional internal and external training resources when necessary. Partners with Director of Resource Coordination to ensure that regulatory and organizational training requirements are satisfied.

Employees are eligible for generous benefit options including but not limited to:

Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.

Requirements

Education, Employment and Credential Requirements

• Bachelor's degree in psychology, Social Work, or other Human Services and minimum of four (4) years of experience in the human service field.
• One (1) year of supervisory and administrative experience.
• Knowledge of PA State 6100 and 6400 regulations
• Valid driver's license required. (Must be able to move about COMHAR service areas throughout the day to provide appropriate oversight and coordination and meet job duties as needed and required.)

About COMHAR:

COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: "To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives." Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse.

COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.