Strategy & Planning Associate Los Angeles, CA

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick‑fil‑A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you’ll do Develop and maintain sales and ops analytics reports and dashboards to provide actionable insights that support data‑driven decision‑making for the leadership team Build and maintain reports, dashboards, and visualization to track key performance metrics and drive business decisions using SQL, Python, Looker, Tableau, or other BI solutions. Proactively monitor the quality and integrity of sales and ops data and highlight improvement opportunities. Perform deep dive analysis of operating metrics providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions. Effectively communicate analysis results to business leaders for decision‑making and prioritization Work with business leaders on implementing sales activities as needed with some oversight. What we’re looking for Data Analytics. SQL & Python are a must. Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn‑ $1T by 2030. Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer's success. What else you need to know This role is based in our Los Angeles office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office‑based teams work onsite, five days a week. The base salary range for this role is $100,000 - $125,000 per year. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance‑based bonus. Benefits Summary (USA Full‑Time Exempt Employees) Medical, dental, and vision insurance (multiple plans, incl. HSA options). Company‑paid life and disability insurance (short‑ and long‑term). Voluntary insurance: accident, critical illness, hospital indemnity. Optional supplemental life insurance for self, spouse, and children. 401(k). Health Savings Account (HSA) Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Discretionary vacation days 8 paid holidays per year Benefits are subject to change at the company's discretion. Ready to join us as we serve those who serve others?

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