Logistics Specialist

Position Summary The Logistics Specialist is responsible for operational execution and management of all supply chain partners. The role includes performing the duties outlined below. This position is located in Jacksonville, FL. Responsibilities Knowledge of transportation routing in US and Canada Communicate with shippers and coordinate shipment availability and potential impact to timeline Maintain strong relationship with carriers nationwide, understand internal truckload carrier compliance requirements, develop and maintain positive carrier relationships Manage truckload carrier pick up and multi‑stop execution, tracking, and pricing Knowledge of LTL carriers, their scope of services and coverage areas Understand carrier service capabilities, tariffs, and accesorials to properly price Select optimal shipment mode, service, carrier and routing to meet customer needs Manage customer order data exceptions, create loads in TMS, bill of ladings and load plans as needed Track shipments to ensure on time delivery Problem‑solve potential late deliveries and evaluate spending additional money to expedite, and escalate as necessary Proactively manage delays and exceptions and escalate to customer as needed Gather, organize, and report on any additional charges from carriers and/or to customers Ability to run system reports Ability to multi‑task while keeping a high accuracy rate Excellent written and verbal communication skills High level of understanding of all MS Office tools Other duties as assigned General Competencies Multi‑task between accounts while keeping a high accuracy rate. Relationship building with customers by daily communication on any issues where they might need assistance. Manipulate large amounts of data accurately with tight deadlines in a high stress environment. Strong verbal and written communication Ability to work in multiple system platforms Proactively seek new ideas for continuous improvement Qualifications Education and Experience Associate’s degree, plus one or more years’ related experience and/or training; or equivalent combination of education and experience. Must be teachable and eager to learn. Ability to multi‑task and work in a fast paced environment is required. Strong Analytical skills required. Strong communication skills (written and verbal) required. Must have strong organizational and time management skills. Must demonstrate a curiosity, drive, and initiative to use data collection, analysis and other information gathering skills to determine areas where Yusen has opportunity to improve the product and its performance within its portfolio Benefits Medical, Dental, and Vision beginning the 1 st of the month following start date 401k with a company match Standard 10 days PTO Eligible for bonus plan Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources. Yusen Logistics (Americas) values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws. Los Angeles County Only : Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. #J-18808-Ljbffr