Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2017 after spending seven years as a team member with State Farm. That experience gave me a strong foundation in both customer service and agency operations, and it shaped how I lead and support my team today.

I'm very family-oriented and believe strongly in maintaining a healthy work-life balance. I built my agency with one simple goal in mind: helping people truly understand their coverage and feel confident in the protection they have. That mindset drives how we serve our customers every day.

Our office is centered around growth, accountability, and positivity. I'm committed to creating a supportive environment where the right people can develop both professionally and personally while feeling valued as part of the team.

If you're motivated, enjoy working with people, and are looking for an opportunity where you can grow and make an impact, I'd love to connect with you and see if this could be the right fit.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Mariela Gonzalez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Preferred.

Compensation: $40,000.00 - $60,000.00 per year


We're Hiring!

Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Mariela Gonzalez - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Mariela Gonzalez - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Teaneck, NJ.
• We have 8 years of combined insurance experience in our office.
• Additional languages spoken: Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.