Junior Infrastructure Engineer

Junior Infrastructure EngineerAdrenaline leads change by designing and building people-first experiences that move brands and businesses ahead with strategies that drive growth. We work with organizations and financial institutions across the US and Canada who seek transformation, seamlessly connecting industry-leading thinking, services and operational expertise to deliver change at scale so our clients can sharpen their competitive advantage and grow.The Junior Infrastructure Engineer supports the design, implementation, and maintenance of Adrenaline's cloud and onsite infrastructure. Working closely with the Senior Systems and Cloud Engineer, this role provides hands-on support for core infrastructure systems while developing the technical depth and operational discipline to grow into a senior engineering function. This role also serves as a technical escalation resource for the Junior System Administrator on complex support and system administration tasks.AccountabilitiesCloud and onsite Infrastructure SupportSystem Administration and Escalation SupportMonitoring, Alerting, and Incident ResponseDocumentation and Process ImprovementResponsibilitiesAssist in the deployment, configuration, and maintenance of cloud-based and onsite infrastructure environmentsSupport the administration of Microsoft Azure and Google Cloud services, including virtual machines, networking, storage, and identity managementManage and maintain Office 365 services including Exchange Online, Teams, and SharePointAdminister, identity and access management systems including Entra ID and Active DirectoryMonitor infrastructure health and respond to alerts; escalate issues to the Senior Systems and Cloud Engineer as appropriateServe as a technical escalation point for the Junior System Administrator, on complex support issues and system administration tasksAssist with backup processes, disaster recovery procedures, and DR testingSupport infrastructure hardware and software lifecycle managementMaintain and contribute to technical documentation across all areas of responsibilityParticipate in the evaluation of emerging technologies and contribute to continuous improvement effortsQualifications2–4 years of experience in an IT infrastructure, systems administration, or related technical roleHands on experience with Microsoft Azure or comparable cloud platformsWorking knowledge of Office 365 administration (Exchange Online, Teams, SharePoint)Familiarity with Active Directory and Entra ID administrationUnderstanding of enterprise networking fundamentals: DNS, DHCP, VPN, and switchingExperience with Windows Server administration in a corporate environmentStrong troubleshooting and analytical skillsAbility to manage competing priorities and work effectively in a collaborative team environmentStrong written and verbal communication skillsPreferredExperience with automation or scripting (PowerShell, Python, or similar)Familiarity with backup and disaster recovery tools and practicesKnowledge of containerization technologies (Docker, Kubernetes) is a plusCompTIA, Microsoft, or other relevant certificationsAdrenaline is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. All employment decisions at Adrenaline are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Adrenaline will not tolerate discrimination or harassment based on any of these characteristics.