District Manager of Operations

Overview Imagine your ideal job. Now add bowling, arcade games, amazing parties, and the kind of food most people dream about at their desks. This isn’t any ordinary office; it’s the beginning of a bowled new career as a District Manager of Operations with Lucky Strike Entertainment. Our District Manager of Operations seeks to maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world‑class entertainment venues. As a District Manager of Operations, you’ll be responsible for leading a dedicated group of managers at multiple centers whom you’ll help recruit, hire, and train. You’ll channel your inner‑entrepreneur, identifying areas of weakness and strength within your region and developing action plans in an effort to: 1) increase center revenue, 2) develop a rock‑star management team, and 3) encourage guests to visit week after week. ESSENTIAL DUTIES Get a glimpse of all you’ll experience as a District Manager of Operations: LEAD THE TEAM Recruit, hire, select, and train center managers throughout your district, guiding your General Managers and Area Managers or Operations to deliver an experience that exceeds guest expectations. TRAIN YOUR TEAM Identify training needs of your center managers; conduct one‑on‑one or class training; mentor and support your team as needed. SET GOALS. EVALUATE. PREPARE. Develop goals for your center managers; conduct performance evaluations; create plans for the career development of your reports; prepare succession plans. WATCH THE BOTTOM LINE Evaluate the financial progress of your centers and help them plan accordingly. ALWAYS BE INNOVATING Propose major capital projects during the budgeting process and work with your region’s Facility Managers to complete those projects approved. EXCEED GUEST EXPECTATIONS Proactively promote an in‑center experience that surprises and delights our guests, going above and beyond what our customers expect; deal promptly with any guest complaints. WHO YOU ARE Reporting to their respective Regional Vice President of Operations, our District Manager of Operations are entertainment and hospitality industry professionals with years of experience and a knack for spotting talent and building great teams. They’re active doers who use their entrepreneurial drive to maximize revenue for the centers of their assigned region(s) and who provide leadership and guidance to their region’s management staff. DESIRED SKILLS 10+ Years of Management Experience Bachelor’s Degree Experience in a high‑volume retail, entertainment, hospitality, or restaurant venue Strong Analytical/Decision‑Making Skills Exceptional “People Developer” Customer Service Pro Experience Supervising Numerous Departments and a Staff of 50+ Knowledge of POS register systems Solid Communication Skills WORK ENVIRONMENT/ PHYSICAL DEMANDS Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. PAY RANGE The pay range for this position is $150,000 to $180,000. BENEFITS Lucky Strike Entertainment offers performance‑based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits. #J-18808-Ljbffr