Sr. IT Functional/Business Analyst - Global Workplace Services(GWS)/Facilities Maintenance

IT Business Analyst

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The Information Technology (IT) group at KLA is involved in every aspect of the global business. IT's mission is to enable business growth and productivity by connecting people, process, and technology. It focuses not only on enhancing the technology that enables our business to thrive but also on how employees use and are empowered by technology. This integrated approach to customer service, creativity and technological excellence enables employee productivity, business analytics, and process excellence.

We are looking for an experienced IT Business Analyst to join our Global Workplace Services (GWS)/Facilities Maintenance team. This role will focus on business process alignment/analysis, and lead IT system & data solutions.

We are seeking an experienced and dynamic IT Business Analyst/Consultant to join our Global Workplace Services (GWS) team. This role will lead the design, implementation, and optimization of end-to-end facilities management and EH&S (Health, Environment and Safety) solutions using industry softwares. You will work closely with stakeholders to address complex challenges, improve efficiency, and ensure seamless integration of facilities maintenance and EH&S processes.

Responsibilities:

• Work with various teams, stakeholders, and business owners to elicit requirements and align process changes.
• Drive integration and solution design across Cloud (AWS/Azure) platforms, incorporating AI/ML and Generative AI–based automation where applicable.
• Develop and maintain detailed documentation of business requirements and processes.
• Communicate clearly and consistently with Business and other stakeholders throughout various project phases.
• Configure application settings, user management of cloud applications.
• Take ownership of technical solutions from design, Various Data Integrations, Data Security, Data access and architecture perspective, ensure the right direction.
• Ensure solutions meet business needs and requirements.
• Test enhancements and bug fixes; coordinate user acceptance testing.
• Design API Integrations with third party tools
• Ensure deliverables are completed within timelines.
• Troubleshoot and resolve user issues
• Support Snowflake data ingestion, modeling, and performance optimization
• Manage data quality, governance, and scalable pipelines across AWS/Azure Data Lake environments, ensuring secure and reliable data operations.

Preferred Qualifications:

• Experience with business analytics tools such as Snowflake, Power BI and process automation like UiPath
• Experience of adopting and implementing AI in facilities maintenance domain
• Experience with cloud architecture and cloud application administration (AWS, Azure, or Oracle)

Minimum Qualifications:

• Bachelor's or Master's degree with 6-8 years of experience (functional/business analyst) in the domain of Environmental Health & Safety (EH&S) and Facilities/Plant Maintenance Management
• Experience designing and supporting EH&S (Health, Environment and Safety) and Facilities/Plant maintenance management platforms (e.g., Cority, Nuvolo, Procore)
• Demonstrable ability to collaborate with business stakeholders to define KPIs, develop functional specifications, and deliver reporting solutions from design through deployment
• Demonstrated expertise in requirements elicitation and documentation of current-state and future-state business processes
• Experience of project management delivering end-to-end projects using Agile/Waterfall methodologies
• Strong time management and business-facing skills, with the ability to meet demanding deadlines
• Ability to recommend innovative solutions maximizing new technologies and industry trends

Base Pay Range: $111,100.00 - $188,900.00 AnnuallyPrimary Location: USA-MI-Ann Arbor-KLA