Sr. Technical Trainer

Job Description

Job Description

Description:

EXCELLENT WORK ENVIRONMENT AND COMPANY CULTURE! The culture at Meier Supply is built on our shared Core Values :

• PEOPLE Teamwork, trust, and helping others succeed!
• RESPECT Show ultimate regard for others!
• INTEGRITY Always do the right thing!
• DEDICATION To our customers success!
• EXCELLENCE Commitment to best in class in all we do!

We hire, coach/develop, review, reward, and recognize our co-owners based on these characteristics, so it’s important that you share these values in order to be part of our team. We are a 100% employee-owned leading edge wholesale distributor of HVAC/R products based in Conklin, NY with branches throughout NY, PA, CT and MA. Working at Meier Supply is a unique opportunity to join a company that values it's employee owners and rewards them throughout their long careers with us. Being 100% employee owned, means we have the opportunity to work together towards a common goal of increasing our stock value for all employee owners!

Opportunity Meier Supply Provides:

• Receive necessary training in sales and operations provided by Meier Supply and outside sources.
• Participating in and contributing to an entrepreneurial, high growth work environment
• Using and contributing to the development of industry leading systems and processes.
• Being a leader in a company with a reputation for excellent customer service
• Being well compensated for outstanding contributions
• Being an employee-owner of an industry leading organization.
• Work/Life Balance and family-oriented culture is a huge differentiator for us!

You will enjoy the following:

• Competitive Pay includes base wages plus generous performance bonuses
• Paid-Time-Off and Holiday Pay
• Comprehensive Medical/Dental/Vision plans protect you and your loved ones – We pay 75% of premiums for employees plus family members!
• Company-paid Life insurance and Disability benefits
• EXCELLENT Retirement benefits through our Employee Stock Ownership Plan (ESOP) and our 401K Retirement plan
• Employee recognition – holiday parties, ESOP events, company lunches, gift cards, plus much more

Salary: $50k-$65k depending on experience

Duties and responsibilities

· Plan, develop and provide employee technical training programs, using methods such as in-person and virtual classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

· Design and implement training programs for Meier customers in all locations.

· Present information, using a variety of techniques such as simulations, team exercises, group discussions and role playing.

· Coordinate speakers/topics for “Meier University”.

· Monitor, evaluate, and record training activities for effectiveness.

· Sustain existing courses with upgrades in content, delivery methods, etc.

· Provide technical support to sales staff and customers via phone and e-mail.

· Assist customers with job sites for troubleshooting.

· Promote positive and productive relationships with branch managers and sales employees throughout the company along with division managers.

· Keep abreast of the latest trends in technical training methods, topics, marketing efforts, etc. to optimize the company’s technical training programs.

· Maintain instructional equipment and labs in accordance with the respective manufacturer operating instructions.

· Work with LMS administration to load appropriate training into the LMS for our employees.

Requirements:

Qualifications and Required Competencies

The territory this person will be responsible for covering is the Rochester, Buffalo, and Syracuse region. 

• Must have HVAC knowledge and experience
• Minimum of a 2-year technical degree – 4 yr. degree preferred.
• At least 2 years providing technical training.
• Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.
• Diverse verbal and written communication styles and the knowledge of which style to use with the audience at hand.
• Strong consulting capability with strong interpersonal, presentation and facilitation skills.
• Demonstrated experience coaching and mentoring others.
• Capacity to comprehend and deploy task-based exercises around highly technical content.
• Mature understanding of mechanical, electrical, and other building systems
• Proficient in productivity tools for PC's
• Project management and presentation skills and the ability to resolve complex problems and issues.
• Ability to effectively prioritize and execute tasks in a complex environment.
• Ability to travel up to 75% within the assigned region.

Working conditions

This position is performed mostly at our company training locations (branches and corporate distribution center). Some work is conducted on jobsites providing technical assistance as needed and can be indoors or outdoors.

Physical requirements

Moderate physical activity. May require physical effort including lifting to 50 pounds and some extended periods of standing or walking and bending. When instructing live training sessions, extended periods of time are spent at the front of the classroom presenting from a lectern/computer, walking around, configuring physical space and seating for participants. Virtual training requires extensive time utilizing a computer station and web-based meeting software to conduct training sessions.

Americans with Disability Specifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.