Zoho Project Manager - REMOTE CONTRACTOR

Zoho Project Manager - REMOTE CONTRACTORDallas, United States | Posted on 02/06/2026Our Mission: We are creative minds who deliver Business Process Automation and Solutions that generate comprehensive opportunities for growth in small businesses.Our Core Values: We are honest and have integrity; We have fun!Reports to: Keitha McAdams, CEOLocation: Remote / Dallas area (as needed)Employment Type: Contract with Part-Time Hours (2-4 hours/day)Compensation: $25/hour for 2 hrs per day (depending on workload), Paid WeeklyDescription: We are seeking a highly organized and tech-savvy Zoho Project Manager to support the executive and team within our growing IT company, SuccessFULL Solutions. This part-time role requires strong attention to detail, organization, assertiveness, and the ability to manage multiple projects across operations, marketing, and client support. The ideal candidate will be proactive, adaptable, and comfortable using Zoho applications (mainly Zoho Projects), AI tools, and digital platforms. The Zoho Project Manager will be responsible for gathering and reviewing customer requirements, then working with the System Administrator to create a plan/roadmap to customize Zoho products to fit the client\'s needs. The roadmaps must include a plan for customizing Modules, Workflows, and integrating Zoho CRM with other applications or products. It will also consist of managing all tickets, tasks and projects by driving each project to completion. Our goal is to customize Zoho to fully automate our clients\' systems and processes. Must be willing to work face-to-face with clients (virtually) and hold meetings with each client once or twice a week while their project is in progress.The Project Manager will be responsible for managing all internal and client projects daily. Project Manager may be required to handle tasks via email, chat and phone. Must be willing to complete the DISC Assessment or Briggs Meyer test.Key ResponsibilitiesMeetings & CoordinationAttend daily 30-minute one-on-one meeting with Keitha McAdamsAttend weekly 30-minute project team meetingAttend consultations with clients and team membersCapture notes from team meetings and create project tasks for team membersClient Project Management & DeliveryOwn end-to-end delivery of client Zoho implementation and automation projectsMonitor progress daily and proactively follow up to prevent delaysGather, document, and validate client business requirements through structured discovery sessionsTranslate business needs into clear project roadmaps and task plans within Zoho ProjectsDrive all projects to completion by managing timelines and deliverablesMaintain clean, up-to-date project documentation and task notesFacilitate weekly or bi-weekly virtual client meetings to provide status updates, manage expectations, and gather additional tasks/requirementsServe as the primary point of contact for active client projectsHandle client questions and minor issues directly; escalate when appropriateMaintain professional, timely communication via email, chat, and phoneUphold company values and represent SuccessFULL Solutions with clarity and integrityProject Documentation & ManagementCreate and maintain SOPs using AI toolsReview, analyze and look for opportunities to improve our delivery to clientsTools & TechnologyUse Zoho Projects daily to manage tasks, timelines, and deliverablesLeverage Zoho CRM and other Zoho apps to understand client systems and workflowsUtilize AI tools and digital platforms to improve efficiency and documentationQuickly adapt to new tools, systems, and workflows as the company evolvesRequirements1+ years of project management experience (IT or SaaS environment preferred)Strong organizational, time-management, and customer service skillsFamiliarity with Zoho One applications (Zoho Projects, WorkDrive, CRM, etc.) or similar toolsExcellent verbal and written communicationProficiency with productivity tools and willingness to leverage AI tools for efficiencyAbility to work independently, maintain confidentiality, and adapt to changing prioritiesMust-have mobile device (Android/iPhone) and a computer with high-speed internetPreferred Location: within 30 min of Dallas areaNO BENEFITS OFFERED. This is a contract position.J-18808-Ljbffr SuccessFULL Solutions LLC