Resort General Manager
$65k - $85kGecko Hospitality
Job Description
Job Description
General Manager – Boutique Experiential Resort (Live-On-Site)
Northwest Arkansas / Ozarks | Full-Time | $65,000–$85,000 base + on-site housing
Confidential search. Property details shared as candidates advance.
About the Property
A fast-growing boutique resort in the Ozarks, with experiential activities and wellness.
About the Role
This GM lives on-site and runs operations with full autonomy.
What You'll Own
- Front desk, housekeeping, and the on-site bar/F&B outlet, including alcohol compliance
- SOPs across departments, enforced independent of ownership presence
- Labor: scheduling, retention, overtime, and cost against revenue
- Guest experience, including call quality and review performance
- Rates, inventory, and daily PMS operations (Cloudbeds preferred); task discipline via Breezeway or equivalent
- Hiring and bench-building so no role is a single point of failure
- Operational gaps personally while the team is built out
- The weddings and events program
- A weekly ownership scorecard
What You Bring
- Proven GM, AGM, or property-level leadership at a boutique, independent, or resort property
- A track record running a property to standard without daily owner oversight
- PMS fluency (Cloudbeds a plus)
- Strong labor discipline and F&B oversight
- A builder's instinct: installs process, trains people, closes loops
- Willingness to live on-site, work weekends with midweek days off
- Genuine comfort with rural, small-town life long-term
Compensation & Benefits
- On-site apartment, utilities included
- Relocation assistance
Vacancy posted 3 days ago
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