Executive Director, Entertainment Production

Executive Director, Entertainment Production Reporting to SVP, Entertainment & event marketing, provides senior leadership for all entertainment, production, and audiovisual operations across the property. This role is responsible for developing and executing the entertainment strategy in support of overall business objectives, overseeing programming, live events, concerts, special events, production operations, technical services, contract administration, budget and labor management, equipment and asset planning, and cross‑functional event execution across the arena, theater, lounges, convention, meeting, and public spaces. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop and execute the property’s entertainment and production strategy to support brand positioning, guest engagement, revenue growth, and overall resort objectives. Provide executive oversight of all entertainment programming, live events, concerts, special events, and production operations across the arena, theater, lounges, convention, meeting, and public spaces. Develop annual business plans, capital plans, operating budgets, labor models, and financial forecasts for entertainment and production functions, and ensure accountability for budget performance. Drive revenue and profitability through strategic programming, effective cost controls, labor optimization, and disciplined management of production and operating expenses. Oversee the sourcing, evaluation, negotiation, and execution of artist, agency, promoter, production, and vendor agreements in partnership with Legal, Finance, and Procurement. Ensure all contract riders, technical specifications, settlement terms, and hospitality requirements are communicated, planned, and executed to support seamless event delivery. Partner with Convention Services and event stakeholders to coordinate and oversee third‑party audiovisual (AV) vendors supporting conventions, meetings, and group events, ensuring alignment with property standards and seamless execution. Oversee property‑wide AV integration and presentation across public‑facing environments, including the atrium, exterior signage, digital displays, and other experiential touchpoints, ensuring consistency with brand standards and guest experience objectives. Provide oversight of audiovisual operations and technology infrastructure in entertainment venues and public areas, partnering with IT and facilities teams to maintain system reliability and performance. Establish and maintain department policies, standard operating procedures, service standards, and preventive maintenance practices to support safe, consistent, and efficient operations. Ensure compliance with applicable company policies, safety standards, licensing requirements, union or labor obligations where applicable, and all regulatory requirements impacting entertainment and production operations. Partner closely with Marketing, Casino Operations, Hotel Operations, Food & Beverage, Security, Facilities, and Convention Services to align entertainment programming and production support with broader property initiatives. Support the development and execution of promotions, activations, and entertainment‑driven events that enhance the guest experience, strengthen brand awareness, and drive visitation. Monitor guest feedback, attendance, event performance, and operational metrics to evaluate programming effectiveness and identify opportunities for continuous improvement. Lead, develop, and mentor entertainment and production leaders and team members, including workforce planning, performance management, coaching, succession planning, and employee engagement. Maintain strong relationships with artists, promoters, agencies, vendors, and industry partners to support competitive programming and high‑quality execution. Oversee inventory, asset management, and maintenance planning for entertainment and production equipment to protect operational continuity and capital investment. Curate and manage overhead music and related environmental audio programming to support the property’s atmosphere and guest experience strategy. Perform other duties as assigned. QUALIFICATIONS Bachelor’s degree in business, entertainment, or a related field preferred, with ten (10) to fifteen (15) years of progressive experience in the entertainment industry; an equivalent combination of education and experience may be considered. Significant management experience in entertainment, production, or venue operations is strongly preferred. Strong organization and time‑management skills, including anticipation and prioritization of operational needs. Ability to present information effectively to the general public, groups, and internal stakeholders. Demonstrated ability to exercise sound independent judgment in non‑routine situations with limited guidance. Proficiency in Microsoft Office, including Excel, Word, and Access. Strategic leadership with the ability to align entertainment and production operations to business goals, brand standards, and guest experience objectives. Operational excellence in managing complex venue, event, and production environments with a focus on quality, efficiency, and execution. Financial acumen, budget development, forecasting, cost control, and resource allocation. Strong analytical skills relevant to marketing and promotional analysis. Ability to build, develop, and retain high‑performing teams while fostering accountability and engagement. Vendor, artist, and stakeholder relationship management with strong negotiation and partnership skills. Sound judgment and decision‑making in fast‑paced, high‑visibility, and non‑routine situations. Problem‑solving skills with the ability to adapt quickly to shifting operational demands and priorities. Executive presence and communication skills to effectively influence, present to, and collaborate with senior leadership and cross‑functional partners. Must possess strong verbal, written, and listening skills; and communicate professionally and effectively with guests, artists, vendors, and team members. Multilingual ability is a plus; fluency in English is required. PHYSICAL DEMANDS Ability to move throughout offices, entertainment venues, event spaces, and other property locations for extended periods. Ability to sit, stand, walk, bend, kneel, and reach as needed to perform job duties. Ability to use hands and arms for repetitive motion, manual dexterity, and hand‑eye coordination. Ability to communicate verbally, perceive sound, and visually observe details in varied operational environments. Ability to occasionally lift, push, pull, or carry up to 40 pounds. Ability to work in environments with varying temperatures and elevated noise levels. EEO & DISABILITY STATEMENTS The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting, and in all other aspects of employment is given to members of the Native American and Indigenous Tribes who meet the job requirements. #J-18808-Ljbffr 100 Hard Rock Int'l USA, Inc