Veterinary Receptionist

Client Service Representative – Veterinary Saint Francis Animal Hospital is seeking an experienced Client Service Representative with a background in veterinary medicine. As the face of the hospital, the CSR greets visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming, well-coordinated client experience. Responsibilities Independently manage appointment scheduling and maintain an efficient daily workflow. Serve as a key liaison between clients and the medical team, ensuring clear and timely communication. Deliver empathetic, high-level customer service across a multi-line phone system and in-person interactions. Process financial transactions accurately and efficiently. Respond to client inquiries with confidence, providing clear and informed guidance on services and patient care. Balance multiple priorities in a fast-paced environment while maintaining organization and attention to detail. Schedule Full-time, Monday through Friday, no weekends. Flexible schedule: either 4 x 10 or 5 x 8. Benefits & Compensation Compensation: $16 – 20 per hour. Health package: Medical, dental, and vision insurance. Life insurance and disability. Employee Assistance Program. 401(k) options. Paid time off in accordance with site policy and applicable law. Uniform allowance. Personal pet discount. Minimum Qualifications & Skill Set At least 3 years of previous veterinary experience. Proficiency in the following skills: Ability to work independently and prioritize in a fast-paced environment. Strong client service and professional communication skills. Experience acting as a liaison between clients and the medical team, confidently discussing treatment plans and medical information. Comfortable managing phones, clients, and administrative tasks simultaneously. Working knowledge of veterinary terminology and medical records. Highly organized, detail-oriented, and proactive. About Saint Francis Animal Hospital Saint Francis Animal Hospital in Little River is a 3-doctor practice known for its compassionate, client-centered team, advanced dentistry, and strong commitment to the human–animal bond. The hospital operates out of a 5,000 sq ft stand‑alone facility with a stable, tight-knit staff who pride themselves on warmth, communication, and high-quality care. Our CSRs play a vital role in supporting seamless client experiences by helping bridge communication between pet owners and the medical team. Equal Opportunity Employer WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history in a manner consistent with applicable state and local laws. Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and federal law, including the Americans with Disabilities Act. Please contact People Operations if you need assistance completing the application process. #J-18808-Ljbffr