Housekeeping Associate

The Role: Housekeeping Associate As a Housekeeping Associate at PS, you are a critical part of delivering our elevated hospitality experience. This role goes beyond maintaining cleanliness – you are responsible for creating an environment that reflects the highest standards of luxury, comfort, and attention to detail across all PS spaces. You will service private suites, member salon areas, back‑of‑house and office spaces with the same care and precision found in the world’s leading luxury hotels. You are empowered to take ownership of your environment, anticipating needs, responding to requests, and ensuring every space contributes to a seamless and refined guest journey. This role requires a hands‑on, detail‑oriented approach, a strong sense of pride in your work, and the ability to operate within a fast‑paced, highly dynamic airport environment. Due to the unique operational needs of PS, Associates must maintain flexibility in scheduling, including early mornings, evenings, weekends and holidays. This role reports into the Housekeeping Manager. Responsibilities & Expectations Maintain the cleanliness, presentation and readiness of all PS spaces, including private suites, member lounges, restrooms, offices and back‑of‑house areas, ensuring they consistently meet PS’s premium standards. Prepare and reset private suites with meticulous attention to detail (linens, amenities, surfaces, overall ambiance), ensuring each space feels pristine, intentional and welcoming. Ensure all shared environments, including the member salon and transitional spaces, remain spotless, organized and reflective of PS’s luxury brand at all times. Move seamlessly throughout the property, proactively identifying and addressing cleanliness and presentation needs without direction. Respond promptly and professionally to guest and team member requests, supporting the overall guest experience with warmth, discretion and efficiency. Maintain organized housekeeping carts, storage areas and supply levels; adhere to all PS protocols, including safety, sanitation and security standards. Identify and report maintenance issues or repair needs in a timely and accurate manner to preserve the integrity of the space. Work closely with Housekeeping, Operations and Hospitality teams to ensure alignment and continuity in the guest experience. Uphold PS standards for appearance, communication and conduct; maintain confidentiality and discretion at all times within a high‑profile guest environment. Perform physically active work including standing, walking, bending, lifting, pushing and carrying items up to 50 lbs, while maintaining consistent quality and efficiency. Adapt to changing operational needs and support additional duties as required to ensure an exceptional and uninterrupted guest experience. Monitor, dispatch and update in real time PS operational systems (radio, Teams chats, Helpdesk and other PS operational systems). Requirements Must pass a pre‑employment background check including drug screening and TSA/CBP clearance. Previous housekeeping or hospitality experience preferred; luxury hotel experience is a plus. Strong attention to detail and pride in maintaining high standards. Ability to work both independently and as part of a team. Service‑oriented mindset with a proactive approach to problem solving. Comfort working in a fast‑paced, operationally complex environment. Ability to meet the physical demands of the role. Must have a reliable method of transportation to travel to and from PS MIA. Must be able to read, write, speak and understand English fluently. Must be authorized to work in the United States. Employee Benefits Medical, dental, vision, life insurance, long‑term and short‑term disability. 401(k) retirement plan with company matching. Health and dependent care FSA and HSA with company matching. Merit‑based raises and bonuses. 12 PTO days / 6 paid sick days prorated annually. Monthly health & wellness and phone reimbursement. Paid training. Career path with promotion opportunities. Overtime opportunities available. This is a full‑time, non‑exempt role. PS is an equal‑opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. We are committed to non‑discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. #J-18808-Ljbffr PS