Div 8 Sales Project Manager
Full-time
Aptura Group
Job Summary — The Customer Support Representative is responsible for assisting outside sales and aiding customers by properly identifying needed items, using parts catalogs and computer system.
- Delivering excellent customer service by having a professional and positive attitude in all interactions with customers
- Maintain and create customer relationships
- Process credit cards when applicable
- Answering customer calls and questions, or direct them to additional assistance
- Learning products and how to best direct customers to the products they need
- Using the operating system to create and release sales orders
- Studying and staying current in door, frame, and finish hardware products
- Provide accurate information to support staff for order fulfillment
- Performing other related duties as necessary or assigned
- Ability to prioritize tasks
- Learn and use industry and product knowledge
- Data entry
- Strong communication skills
- Organizational and time management skills
- Attention to detail
- Ability to work in a team environment
- Understanding sense of urgency and hard deadlines
- Strong verbal and written communication skills
- Ability to multi-task as several projects will be running simultaneously
- A background in Commercial Door/Frame/Hardware CSI Division 8 and/or 10 is preferred
- Experience with MS Word, Excel, Powerpoint, Bluebeam, and Comsense is highly desirable
Vacancy posted 1 day ago
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