Working Operations Manager- Day Shift

Operations ManagerFoxTrot Aviation Services is seeking a consistently hard-working 1st – 2nd Shift working Operations Manager based at T.F. Green International airport (PVD) who is committed to reliable quality service, cost management, and building a rock steady team.1-3 years management or supervisory experience preferred, be willing to perform very physical work, and have open schedule availability.The role is responsible for reliable quality service for our customers (75% cleaning work/25% office work). This means leading cleanings on a daily basis to successful customer sign off and FoxTrot standards.Lead cabin cleanings to a very high level of detail in the cockpit, galley, lavatory, and passenger seating areaCleaning the exteriors of aircraft, sometimes outside and in inclement weatherSome locations are required to clean facilities to a high level of detailEnsuring quality control by performing cabin walks on every aircraft to the checklist standardAudit facility cleanings 1-2 per week using Foxtrot's auditing softwareAssist janitorial facility cleanings 3-4 hours per weekAssist and lead janitorial facility cleanings in the event of staffing shortfalls or emergenciesOrganizing the team to maximize each labor hours and clean most effectivelyAs the work is going on, ensure safety is upheld to the highest standardsSuccess metric is high cabin scores and high internal and external quality audit scoresMaintain Cost Metrics and Paperwork to ensure profitability and complianceEnsure a weekly and monthly staff schedule (from 5 to 15 team members) which aligns with FoxTrot labor metrics (training will be provided)Ensure the team has enough hours at work to retain themKeep full records of badging complaint with airport rulesFill out HIT forms as hazards are identifiedComplete online forms and upload signed do lists throughout the nightTake stock inventory and place orders with the logistics managerSuccess metric is twofold:1. 100% closeout form, checklist, and debrief form compliance2. Labor metric adherence within tolerances on the pulse sheetBuild a rock steady team, with strong communication and collaboration with the home office.Maintain positive, daily communication with the teamSet elevation goals (development plans) for each team member with the help of leadership.Train team members in quality work, checklist use, and safetyWork with the back office to post ads, then interview and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability. Work with the back office to ensure timely badging and onboardingComplete disciplinary forms to document employeesAdvocate for raises for quality team membersHelps other teams and drives to other locations to ensure network wide strengthMaintains the company vehicle if necessaryUses Ramp to upload receipts for expenses generated through the monthSuccess metric is less than 35% annual full time turnover at the locationThe Operations Manager reports to the General Manager. The Operations Manager works with the Aviation Supervisor and leads at the location to ensure 7 day per week coverage for FoxTrot's Clients.Requirements:Skills1) Lifting up to 50lbs, bending, and twisting2) Cleaning to a high level of detail up to 8 hours per day3) Medically cleared to operate heavy machinery and perform all physical work4) The candidate needs to be excellent at communication and available by a cell phone with a consistent number 24/75) The candidate must have a valid driver's license and reliable transportation to workDue to airport badging requirements, the candidate must also:6) Pass a basic background check7) Passing a drug screeningCompensationNon-ExemptMedical/Dental/Vision/Life Benefits available after a 60 day probation401K with company matchPTOJob Type: Full-timePay: $56,160 per year salaryThe CultureFoxTrot is not a typical service company. We are a highly aggressive, tight knit, caring group of action oriented individuals.We are growing at 70%+ per year due to our excellent reputation and high standards. This job may not be right for someone with extensive outside commitments or side hustles. We need your full focus.We are fearless; our team is relentlessly building new, and robust systems. It is up to you to provide feedback on these systems. Don't accept average, expect excellence from your leadership team.The RewardsApply if you would like to contribute to building an organization that is large, great, and lasting. In the process, open your world up to extensive travel, learning opportunities, and career growth potential.Start building your career today at FoxTrot Aviation!